技术
- 平台即服务 (PaaS) - 应用开发平台
- 传感器 - 全球定位系统
适用行业
- 水泥
- 建筑与基础设施
适用功能
- 物流运输
- 采购
用例
- 施工管理
- 最后一英里交付
关于客户
TOOLBX 是一个面向住宅和商业承包商的一体化建筑材料采购平台。该公司在订购当天将材料直接运送到工地,确保建筑项目持续进行。 TOOLBX 为不断增长的专业建筑商客户群提供服务,他们依靠它们来满足建筑材料需求。该公司在多伦多、渥太华和温哥华开展业务,并计划扩展到加拿大其他主要城市。 TOOLBX 的平台对于需要克服可能导致项目时间表脱轨的主要障碍的建筑商尤其有价值,例如无法前往商店购买材料或长时间等待路边交货。
挑战
TOOLBX 是领先的建筑材料采购平台,面临着确保材料及时交付到工地的挑战。由于 60% 的订单是在前一天晚上下的,该公司需要一个高效的系统来自动路由和路线优化。 COVID-19 大流行进一步加剧了这一挑战,导致需求激增,因为承包商转向 TOOLBX,以在材料等待的情况下保持项目顺利运行。尽管加拿大取消了对大型商店的限制,但该公司还面临着减少顾客等待时间的挑战。对于能够为快递递送提供实时跟踪和 GPS 支持的解决方案的需求至关重要。
解决方案
TOOLBX 与 Onfleet 合作,该平台提供无缝自动路由和路线优化。这使得 TOOLBX 团队能够专注于客户服务和订单履行。 Onfleet 的用户友好界面受到 TOOLBX 调度员的赞赏。该平台还提供了 TOOLBX 快递选项所需的物流、实时跟踪和 GPS 支持,可在两小时内将材料交付给建筑商。 Onfleet 的功能不仅有利于 TOOLBX 的内部团队,也有利于送货司机和最终客户。司机只需 10 分钟即可上车,并且发现这些功能很容易理解。最终客户赞赏实时跟踪和交货证明功能,这有助于在司机、供应商和客户之间建立信任。
运营影响
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