亨利埃塔镇利用 DocuWare 简化文档管理
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- DocuWare
- ABBYY FlexiCapture
技术栈
- Document Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 城市与自治市
适用功能
- 商业运营
服务
- 系统集成
关于客户
亨利埃塔镇位于纽约州罗切斯特郊外的门罗县中心地带。该镇约有 45,000 名居民，以其小镇风情而自豪。该镇的政府办公室包括镇书记办公室、娱乐部和建筑部。这些办公室存在严重的记录保存问题，纸质文件以高昂的速度填满了现场和场外的存储设施。这些文件包括镇会议记录、规划和分区案卷、登记表、索赔和诉讼，所有这些都需要永久存档。
挑战
位于纽约州门罗县的亨利埃塔镇面临着严重的记录保存问题。纸质文件以高昂的速度填满了现场和场外的存储设施。这些文件包括镇会议记录、规划和分区案卷、登记表、索赔和诉讼，所有这些都需要永久存档。在文件柜和保险库中搜索重要文件已成为一项艰巨的任务，而场外文件存储和检索的费用正在不断增加。该镇的 IT 协调员认识到，实施文档管理系统将解决他们的纸质文件问题。当务之急是找到一种可以无缝集成现有软件（如 RPS（纽约州不动产税系统）、BAS 的市政文员许可系统和 ABBYY）的解决方案。
解决方案
亨利埃塔镇实施了 DocuWare（一种文档管理系统）来解决纸质文件问题。镇书记官办公室是 DocuWare 首次推出的地方，因为该办公室管理所有公共记录，例如房地产和土地记录；出生、死亡和结婚证书、运动执照、狗执照、董事会和委员会会议记录等等。现在，新记录以电子形式存储，镇内工作人员会扫描现有的纸质记录，从较新且经常访问的文件开始。一旦将存储设施中每个箱子的内容扫描到系统中，纸质记录就会被销毁。该系统后来扩展到其他部门，包括娱乐部和建筑部。该系统还与 ABBYY 集成，允许将土地使用调查的响应以电子方式导入 Excel 文件，然后将其导出到 DocuWare，以便根据需要访问信息。
运营影响
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