公司规模
SME
国家
- Worldwide
产品
- Tyk API Gateway
- Tyk API Management Dashboard
- Tyk API analytics and developer portal
技术栈
- Go
- Angular
- Docker
- Kubernetes
- Cloud Foundry
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
适用行业
- 教育
- 金融与保险
- 医疗保健和医院
适用功能
- 销售与市场营销
- 商业运营
服务
- 软件设计与工程服务
- 系统集成
关于客户
Tyk 的客户是医疗保健、金融、科技和教育等行业的全球客户。他们可以通过三种方式运行 Tyk:通过本地安装、托管在 AWS 云中的 SaaS 解决方案或混合方式。Tyk 还可以在 Docker、Kubernetes 和 Cloud Foundry 等容器管理平台上运行。这些客户需要一种强大而高效的 API 管理解决方案,该解决方案可以轻松演示、理解和支持。他们重视 API 安全性以及清晰地查看完整 API 请求和响应序列的能力。
挑战
Tyk 是一个开源 API 网关和管理平台,拥有医疗保健、金融、科技和教育等行业的全球客户。该平台提供 API 网关、易于使用的 API 管理仪表板以及 API 分析和开发人员门户。客户可以通过三种方式运行 Tyk:通过本地安装、托管在 AWS 云中的 SaaS 解决方案或混合方式。Tyk 还可以在 Docker、Kubernetes 和 Cloud Foundry 等容器管理平台上运行。然而,Tyk 在向客户有效展示其功能、参与研讨会和聚会以及提供更好的技术支持方面面临挑战。
解决方案
Tyk 使用 Postman 以各种方式与客户互动。对于销售演示,Tyk 销售工程师使用 Postman 使销售演示栩栩如生,并更准确地演示 Tyk 如何管理 API。他们在 Postman 中创建预定义请求集合来演示功能,例如速率限制、配额管理、策略和分析。在演示过程中,工程师使用 Postman 使用预定义请求来处理每个功能。客户可以以易于理解的格式看到 Postman 中显示的响应。对于研讨会和聚会,Tyk 使用 Postman 作为教学辅助工具。它是一种很好的工具,可以向具有不同技术知识水平的受众传播对 API 和 API 管理的认识和理解。对于技术支持,Postman 是支持 Tyk 客户的绝佳工具。当客户遇到 API 问题时,他们可以发送 Postman 集合供 Tyk 运行和审查。在 Postman 集合中运行客户问题有助于 Tyk 更好地了解问题并更快地排除故障。
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