统一的可观察性帮助 RaySearch 推进开创性的癌症治疗软件
公司规模
Mid-size Company
地区
- America
- Europe
国家
- Sweden
- United States
产品
- LM Envision
技术栈
- Unified observability
- Root cause analysis
- Monitoring solutions
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 维护
- 商业运营
用例
- 根因分析与诊断
- 基础设施检查
服务
- 系统集成
- 云规划/设计/实施服务
关于客户
RaySearch Americas, Inc. 是一家总部位于瑞典斯德哥尔摩的医疗技术公司。他们在美国拥有 50 名员工，在全球拥有 400 多名员工。该公司与领先的癌症中心密切合作，以更快地将科学进步带入临床领域，目前为全球数千家诊所提供支持。作为一家科技公司，RaySearch 将员工视为其最大的资源。以战胜癌症为共同目标，RaySearch 已发展到近 200 名专业人员，并且还在不断增加。对他们来说，扩大增长规模并保持敏捷性，同时引进顶尖人才变得至关重要。
挑战
RaySearch Americas 是一家位于瑞典斯德哥尔摩的医疗技术公司，该公司通过其开创性的软件推动癌症治疗的发展。他们与领先的癌症中心密切合作，以更快地将科学进步带入临床领域，并为全球数千家诊所提供支持。然而，随着 RaySearch 的发展，他们发现现有的 IT 基础设施在故障排除方面效率低下且耗时。他们花费了大量时间查看日志来查找问题，这阻碍了系统升级工作和确保良好的用户体验。RaySearch 的 IT 基础设施需要三样东西：可观察性、根本原因分析和更快的解决问题时间。
解决方案
鉴于行业需求，RaySearch 必须不断加强和提升其核心创新、改进现有软件、整合新产品并寻求临床合作伙伴关系来推动技术发展。这是一项庞大的工程，监控的责任落在了 Burriss 的肩上。他知道成功需要什么：统一的可观察性。RaySearch 知道他们在哪里以及他们想要去哪里，于是向 LogicMonitor 求助。LogicMonitor 为他们提供了一个平台，该平台提供了广泛的开箱即用特性和功能。Burriss 对他获得的客户支持和 LogicMonitor 本身的范围印象深刻。
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