United BioSource Corporation 通过 Nintex AssureSign 简化患者同意流程
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 教育
- 生命科学
适用功能
- 物流运输
用例
- 最后一英里交付
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
United BioSource Corporation (UBC) 是一家制药支持企业，已为患者提供支持服务近20年。他们与合作制药公司合作，帮助患者克服开始和坚持复杂药物治疗的行政、财务和临床障碍。虽然制药公司构成了 UBC 的客户群，但 UBC 案例经理直接向个人处方者和患者提供支持服务。 UBC 提供的服务（包括共付卡注册、护士教育服务和类似福利）作为免费服务向患者和/或处方者提供。
挑战
United BioSource Corporation (UBC) 是一家制药支持企业，其患者同意流程面临着重大挑战。纸质系统不仅成本高昂，而且耗时，完成的表格通常需要 4 至 11 天才能送回 UBC。这种延误不利于 UBC 迅速向患者提供服务的能力。此外，打印和运输同意书的成本不断增加，UBC 花费超过 47 美元来获得传统患者的同意书。纸质潜在同意流程不仅会造成额外成本，还会妨碍 UBC 及时为患者提供服务的能力。
解决方案
UBC 求助于 Nintex AssureSign 来加快患者同意流程。 Nintex AssureSign 开放且灵活的 API 使 UBC 能够将电子签名解决方案集成到其现有的 UBC Pathways™ Connected Health 解决方案中。这种定制的电子签名集成使案件管理者能够轻松地以电子方式发送同意文件，将 4 到 11 天的流程转变为几分钟的时间。 Nintex AssureSign 电子签名设计的简单性为签名者带来了友好的体验，即使对于接触技术有限的患者也是如此。实时文档跟踪和分析使病例经理能够识别患者审查和电子签名流程中的突出步骤，从而轻松提供主动服务。 Nintex AssureSign 独特的定价模式还帮助 UBC 降低了年度印刷和运输成本。
运营影响
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