联合家庭服务公司利用 DocuWare 实现运营转型
公司规模
SME
地区
- America
国家
- United States
产品
- DocuWare
技术栈
- Cloud-based solution
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Employee Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 教育
适用功能
- 人力资源
服务
- 云规划/设计/实施服务
关于客户
联合家庭服务中心 (UFS) 是一家非营利组织，成立于 1991 年，总部位于阿肯色州。该组织拥有 50 名员工，为社区成员提供一系列服务。这些服务包括个案处理、善后服务、软禁、教育、治疗、心理健康、紧急庇护和住院治疗。在数字化之前，UFS 完全依靠纸质文件，这使得文件管理和共享变得缓慢而繁琐。
挑战
联合家庭服务中心 (UFS) 是阿肯色州的一家非营利组织，他们一直苦苦挣扎于使用纸质系统来管理其服务。文件管理和共享过程缓慢而繁琐，尤其是当客户搬家时，纸质文件必须手动转移到新办公地点。UFS 希望实施一个电子数据库，以便安全地访问和共享文档。推动这一变革的主要因素是成本和易用性。
解决方案
UFS 选择了基于云的解决方案 DocuWare 来解决他们的挑战。该解决方案实施迅速，提高了信息安全性，同时提供了快速访问文档的功能。这使得个案工作者可以花更少的时间在管理上，而有更多的时间与客户相处。文档保留是自动化的，从而提高了工作效率。UFS 还修订和数字化了文档和表格（例如入职表），从而简化了数据输入并消除了文档重复。人力资源表格从 word 文档转换为在线表格，当新员工点击“提交”时，这些表格会自动编入索引并存储。
运营影响
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