Verisk Analytics Builds a Consistent, Unified Customer Experience with Okta
公司规模
Large Corporate
国家
- United States
产品
- Okta Single Sign-On
- Okta Identity Cloud
- Okta Authentication
- Okta API Access Management
- Okta Multi-Factor Authentication
技术栈
- OpenID Connect
- SAML
- OAuth
- API Tokens
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
- Digital Expertise
技术
- 网络安全和隐私 - 身份认证管理
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 金融与保险
- Professional Service
适用功能
- 商业运营
- 质量保证
服务
- 系统集成
- 云规划/设计/实施服务
- 软件设计与工程服务
关于客户
Verisk Analytics is a leading data analytics provider that serves customers in insurance, energy, and specialized markets, as well as financial services. The company offers predictive analytics and decision-support solutions to professionals in various fields, including fraud prevention and weather risk assessment. With a presence in 30 countries and nearly 10,000 employees, Verisk operates through dozens of subsidiaries and business units. Despite being part of the larger Verisk family, these member companies enjoy significant autonomy, which sometimes leads to challenges in managing responsibilities. Verisk's growth through acquisitions has resulted in a complex IT infrastructure that is difficult and costly to maintain.
挑战
Verisk Analytics, a data analytics provider with numerous subsidiaries, faced challenges due to its complex IT infrastructure, which was expensive to maintain and difficult to update. The organization aimed to create a more convenient user experience and improve security for both employees and customers. The rapid growth driven by acquisitions resulted in a highly complex IT environment, making it difficult to maintain individual branding and access shared services. Verisk needed a solution to unify its technology and improve the customer experience, as well as to manage access across its complex ecosystem and support its cloud-first vision.
解决方案
Verisk Analytics partnered with Okta to implement a unified identity solution that would streamline access across its complex ecosystem. The company adopted Okta's Single Sign-On (SSO) to secure internal SaaS solutions, starting with ServiceNow and Office 365, allowing employees to access over 500 applications with a single set of credentials. Verisk also extended its partnership with Okta by purchasing additional CIAM products, including Authentication, Authorization, Multi-Factor Authentication, Lifecycle Management, and API Access Management. The organization engaged Okta's Customer First team and Professional Services to support the implementation. Verisk's modernization initiative included integrating a new customer-facing tenant with its pre-existing workforce tenant, streamlining provisioning, and establishing a core set of APIs. The company also focused on improving security by assigning role-based access to applications and solutions. Verisk's member company, Wood Mackenzie, played a significant role in the deployment strategy, building its own CIAM platform around Okta and creating a repeatable template for other member companies.
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