Villa Maria：利用物联网简化运营
适用功能
- 质量保证
用例
- 人员跟踪与监控
- 质量预测分析
服务
- 测试与认证
关于客户
Villa Maria 是新西兰获奖最多的葡萄酒公司。这家家族拥有的酒庄在五个主要酒庄、超过 14 个葡萄园、国内销售办事处以及拥有不断壮大的出口经理团队的海外市场开展业务。该公司的员工队伍不稳定，在葡萄收获期，固定员工人数从 300 人到 500 人不等。 Villa Maria 致力于在整个运营过程中保持高标准的质量和合规性，并寻求一种解决方案来帮助其更有效和高效地管理其流程。
挑战
Villa Maria 是新西兰最受赞誉的葡萄酒公司，在管理其跨多个地点的运营和不断变化的劳动力方面面临着重大挑战。该公司在五个主要酒庄、超过 14 个葡萄园、国内销售办事处和海外市场开展业务，并拥有不断壮大的出口经理团队。员工人数从 300 名长期员工到葡萄收获期的 500 名不等。挑战在于从质量控制转向质量保证，重点关注单个团队、专家和部门所有权。这需要一个易于使用的系统，不仅可以捕获信息，还可以捕获审计所需的任何更改。该公司需要确保无压力的审核、ISO 9001 以及健康与安全合规性、改进流程所有权和授权，以及简化流程和变更管理。
解决方案
Villa Maria 采用两阶段方法实施了流程管理软件 Nintex Promapp。该软件为知识获取提供了中心位置，并为流程文档提供了更一致的方法。它的设计易于使用，使公司不仅能够捕获信息，还能够捕获审计所需的任何更改。两个实施阶段之间的协同作用意味着 Villa Maria 获得了比其他阶段更广泛的应用和采用。该解决方案还促进了不同地点之间的知识共享和最佳实践，简化了管理多个地点和劳动力波动的复杂性。 Nintex Promapp 的实施帮助 Villa Maria 专注于单个团队、专家和部门所有权，鼓励从质量控制转向质量保证。
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