Walker Edison 利用 Domo 将餐桌变成数据点
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Domo BI & Analytics
技术栈
- Data Analytics
- Inventory Management
- Supply Chain Management
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Revenue Growth
技术
- 分析与建模 - 实时分析
- 分析与建模 - 预测分析
适用行业
- 零售
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 数据科学服务
关于客户
Walker Edison 是一家家具公司，与全球一些最大的在线零售商合作，设计、制造、交付和销售其白标家具产品。该公司以优质的产品、快速的发货和出色的客户服务而享有盛誉。尽管是一家家具公司，但 Walker Edison 认为自己是一家销售家具的数据公司。该公司已从一家初创公司发展成为业内最大的家具品牌之一，拥有 230 名 Domo 用户，收入达 7 亿美元。
挑战
在实施 Domo 之前，家具公司 Walker Edison 一直在努力进行库存管理。尽管该公司以优质产品、快速发货和出色的客户服务而享有盛誉，但经常缺货。这是他们的零售合作伙伴的主要担忧。该公司尝试使用电子表格解决这些问题，但手动汇总来自所有不相连来源的数据的任务很快就变得过于复杂。该公司需要一种能够实时洞察其库存和供应链绩效的解决方案。
解决方案
Walker Edison 实施了 Domo 的 BI & Analytics 产品，以利用其数据并发展成为数据驱动的文化。该公司使用 Domo 来跟踪库存、供应链绩效、销售和市场状况。从高管和董事会到客户服务代理和订单处理员，每个人都可以访问由 Domo 提供支持的仪表板。该公司的第三方物流合作伙伴也可以访问这些仪表板以做出明智的决策。除了仪表板之外，Walker Edison 还使用警报来通知人们关键指标发生变化需要解决的情况。这使团队能够每天进行实时调整。借助 Domo，Walker Edison 可以跟踪从工厂车间到客户家中的库存，并快速识别和解决任何问题，例如积压。
运营影响
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