WEX Health：基于云的医疗保健财务管理
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Zenoss Cloud
技术栈
- Microsoft Windows
- VMware vCenter server
- Google Kubernetes Engine
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
关于客户
WEX Health 是一家领先的云端医疗财务管理解决方案提供商。该公司为美国和加拿大的 20 多万雇主和 1700 多万消费者提供软件服务。WEX Health 与其客户签订了服务级别协议 (SLA)，保证 5 个 9 (99.999%) 的正常运行时间。该公司的 IT 基础设施涵盖云端和本地虚拟化环境。
挑战
WEX Health 是一家领先的基于云的医疗保健财务管理解决方案提供商，它面临着向客户提供不间断价值的挑战，这需要保证五个 9 (99.999%) 的正常运行时间。他们需要一种基于云的监控解决方案，提供与他们自己的软件相同的可靠性水平。该公司的 IT 基础设施涵盖云和本地虚拟化环境。他们正在寻找一种可以自动更新和维护且具有内置支持系统的解决方案，以便他们可以专注于优化和支持自己的产品和服务。
解决方案
WEX Health 选择 Zenoss 云即服务 (ZaaS) 来实现近乎即时的部署、显著的成本降低和集成功能。Zenoss 云托管在 Google Cloud Platform (GCP) 上，让 WEX Health 的工程师能够专注于核心竞争力，而不会因为部署、维护和故障排除监控工具而降低生产力。Zenoss 云满足端到端监控和管理需求，让 IT 专业人员能够专注于在自己的解决方案中创造价值，而不必担心如何保持正常运转。WEX Health 在虚拟化环境中标准化了 Microsoft Windows，并利用 Zenoss 实现该平台卓越的 Windows 监控功能。他们对 Windows 远程管理 (WinRM) 的集成和监控印象特别深刻，并使用 Zenoss 自动修复与 Windows 相关的问题，作为他们实施的未来步骤。Zenoss 通过直接从 VMware vCenter 服务器内部配置虚拟机监控，大大改善了工作流程。集成 Zenoss 和 GKE 的 Google Kubernetes Engine (GKE) ZenPack 还使 Wex Health 能够更有效地监控其 Kubernetes 集群，确保在这些环境中运行的工作负载达到最佳性能。
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