公司规模
Large Corporate
国家
- Worldwide
产品
- nGeniusONE® Service Assurance platform
- InfiniStreamNG® smart visibility appliances
技术栈
- Adaptive Service Intelligence® (ASI) technology
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 金融与保险
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 系统集成
- 云规划/设计/实施服务
关于客户
这家金融服务公司因其提供值得信赖的财富管理服务的历史而享誉全球。该公司依靠数万名金融服务专家为其机构和高价值个人投资者提供值得信赖的投资指导。多年来,该公司的信息技术 (IT) 运营一直依赖 NETSCOUT 的智能可视性和供应商中立服务保证解决方案来帮助管理庞大的数据中心运营网络和金融服务足迹。
挑战
这家金融服务公司面临一系列项目挑战,其中一些挑战与疫情导致的业务连续性和服务交付转型相吻合。IT 项目对于持续向数百万投资客户提供高质量的服务至关重要。该公司开发了新的数字化产品和服务,以便更好地为客户提供远程服务。这些基于 Web 的财富和资产管理应用程序需要增强的可视性以支持实时 IT 监控。该公司的全球业务增长导致对支持区域运营的网络产生相关需求。负责监督这些区域项目的 IT 团队同意分阶段实施这些多层网络扩展。该公司的数据中心运营正在向国际扩展,以满足日益增长的业务服务交付需求,IT 团队知道,在更靠近用户的地方提供网络资源访问将减少延迟。
解决方案
该公司希望找到一个能够在这些计划的整个过程中与他们进行战略合作的合作伙伴。NETSCOUT 提供了智能可视性和实时、与供应商无关的监控解决方案,以确保每个项目的成功。该公司对 NETSCOUT 的“智能可视性、更智能的分析”方法的持续承诺包括部署 nGeniusONE 服务保证平台和 InfiniStreamNG (ISNG) 设备,以根据需要支持区域 40G 和 100G 网络速度。ISNG 设备部署在广泛的服务边缘,以增强客户端边缘(远程办公室)、网络边缘(用于互联网、Co-lo 和 WAN)、云服务边缘(支持 Web 层应用程序)和数据中心服务边缘(包括本地应用程序、服务推动器、防火墙、虚拟专用网络 (VPN) 和负载平衡器)的 IT 可视性。
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