Wittmann EDV-Systeme 推出 IT 监控服务
公司规模
SME
地区
- Europe
国家
- Germany
产品
- IBM SmartCloud Application Performance Management
技术栈
- IBM SmartCloud
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 远程资产管理
服务
- 云规划/设计/实施服务
关于客户
Wittmann EDV-Systeme 是一家总部位于德国阿本斯贝格的 IT 服务提供商。该公司之前是一家传统的 IT 零售商，它意识到 IT 停机时间的一个方面对其客户越来越重要：解决问题所需的时间。毕竟，IT 系统现在是整个业务的基础，对公司的竞争力和持续生存至关重要。Wittmann EDV-Systeme 最先进的监控即服务解决方案支持整个 IT 环境，解决了这些新挑战，并为中小型企业提供了预警系统。
挑战
中小型企业通常缺乏全面 IT 系统监控所需的专业知识和资源。Wittmann EDV-Systeme 希望推出一款解决方案来弥补这一空白，从而提高自身和客户的竞争力。IT 环境变得越来越复杂，外包越来越受欢迎，但 IT 系统必须始终保持易于使用和极其可靠。因此，自动化、全天候的系统监控对公司来说是一项非常有价值的主张：可以避免业务关键型应用程序的停机，并且 IT 系统始终可用。
解决方案
在对合适的监控解决方案进行短暂搜索后，Wittmann EDV-Systeme 选择了 IBM 的软件。IBM 在硬件监控方面的出色表现以及 IBM® SmartCloud® 应用程序性能管理提供的全面功能给 Wittmann EDV-Systeme 留下了深刻印象，并说服该公司在内部试用该解决方案。在测试解决方案的过程中，该公司详细审查了自己的系统，并进行了各种优化。Wittmann EDV-Systeme 提供的监控即服务由 IBM 软件提供支持，减轻了公司人员的负担。此外，该产品还为公司提供了一个绝佳的机会，通过确保数据库、邮件服务器和互联网连接的持续可用性来增强其竞争优势。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
