齐尔迈德
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Jitterbit
- Salesforce
- ZirMed ticket and billing applications
技术栈
- Cloud Integration
- Data Migration
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 系统集成
- 数据科学服务
关于客户
ZirMed 是全国公认的为医疗保健提供商提供收入周期管理解决方案的领导者。它为 100,000 多家医疗保健提供商提供服务。ZirMed 利用技术的力量来减轻管理负担并增加现金流，使提供商不仅能够生存，而且能够蓬勃发展。ZirMed 被《Inc.》杂志评为 5000 家发展最快的公司之一，并被《医疗信息学》杂志评为 100 强公司之一。
挑战
ZirMed 有紧迫的时间表来将他们自己开发的客户支持票务系统迁移到 Salesforce。除了从他们已有 10 年历史的客户支持应用程序迁移数据外，ZirMed 还希望将所有客户数据同步到 Salesforce。这样一来，他们的运营团队就可以从 Salesforce 内部访问他们需要的所有数据，无论这些数据最初是否是在 ZirMed 自己开发的应用程序中创建的。挑战在于将客户支持数据从已有 10 年历史的自己开发的应用程序迁移到 Salesforce，并同步数据，以便运营团队可以在 Salesforce 内访问所有客户信息。他们还需要提供一个强大但易于维护的集成平台，不需要外部专家。
解决方案
ZirMed 选择了 Jitterbit，这是一款功能强大、灵活且易于使用的数据和应用程序集成软件。Jitterbit 被一家知名系统集成商推荐为唯一用于集成的工具。它易于使用且部署迅速，允许 ZirMed 提前自行配置集成。Jitterbit 在 ZirMed 票务和计费应用程序与新采用的 Salesforce 应用程序之间实现了无缝集成。它还将历史数据迁移到 Salesforce。
运营影响
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