公司规模
Mid-size Company
地区
- Europe
国家
- Germany
产品
- DocuWare document management
- Microsoft Dynamics inventory control system
- RecSolution
技术栈
- Microsoft Dynamics
- DocuWare
- RecSolution
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 物流运输
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
- 软件设计与工程服务
关于客户
Nobilis Group GmbH 是一家知名销售公司,20 年来一直在高端奢华香水领域成功运营。Nobilis Group 成立于 1993 年,在过去的二十年里,已成为全球独家香水的成功销售合作伙伴。香水和化妆品行业的知名设计师品牌和精致的小众品牌都依赖于该销售公司的专业知识。这是一个成功的故事,不仅体现在无数奖项中,还体现在公司从 6 名员工迅速发展到现在近 100 名员工的历程中。除了产品的高品质外,零售合作伙伴和供应商的出色支持在激烈的竞争中发挥着关键作用,以吸引挑剔的客户。
挑战
Nobilis Group 是全球独家香水的成功销售合作伙伴,由于业务快速增长以及订单处理用纸量的增加,该公司面临着诸多挑战。大多数订单仍通过传真发送,必须手动分类,这非常耗时。跨部门处理纸质收款发票的流程同样复杂。目标是将订单和发票文件完全数字化。作为中央电子文档池,要实施的 DMS 旨在安全地归档和管理所有类型的收发文件,甚至包括人事记录和其他机密业务文件(如合同)。
解决方案
公司决定使用电子文档管理系统 DocuWare,该系统无缝集成到 Nobilis 使用的 Microsoft Dynamics 库存控制系统中。传真收件箱的重组在有针对性地数字化处理程序方面发挥了关键作用。公司设置了各种客户专用传真号码来接收订单 - 四个通过 PC 传真服务器接收,一个通过传统传真机接收,并带有纸质输出。所有收到的订单都使用电子文档捕获软件 RecSolution 进行记录和分类。这是一种有效的解决方案,可以自动捕获和提取发票、通知单和其他文档中的数据,这些文档可以无缝集成到 DocuWare 中。这些文档不仅可以读取并与现有主数据进行比较,还可以直接进行分类、检查、归档和发布。
运营影响
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