AllCells' Advanced Shipping Challenges Solved with Pacejet Integration and NetSuite ERP
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- 3G Pacejet Shipping
- NetSuite ERP
- FedEx dry ice options
技术栈
- Cloud Technology
- RESTful API
- ERP Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
- 生命科学
适用功能
- 物流运输
- 商业运营
用例
- 供应链可见性(SCV)
- 预测性维护
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
AllCells, founded in 1988, is a company dedicated to providing clinics and hospitals with human tissue and cells for research purposes. The company was established by Jay Tong, who recognized the need for a readily available commercial source of hematologic tissue, such as bone marrow, cord and peripheral blood, and purified hematology and immunology primary cell types. These materials are essential for supporting scientific research, drug discovery, and development. AllCells is committed to delivering 'All the Right Cells' at the right times, ensuring that their products reach their destinations quickly and efficiently. The company handles 65-85 shipments monthly, all of which are time-sensitive, highlighting the importance of a robust shipping strategy.
挑战
AllCells faced significant challenges in managing their shipping processes due to the time-sensitive nature of their shipments, which include human tissue and cells for research purposes. The company was manually entering each shipment into a separate portal, which was time-consuming and prone to errors. This manual process made it difficult to handle changes on the fly and to ensure timely delivery of their products. The need for a more efficient and reliable shipping solution was critical to support their growing global business and to maintain customer satisfaction.
解决方案
To address their shipping challenges, AllCells implemented the 3G Pacejet Shipping solution integrated with NetSuite ERP. This integration allowed AllCells to automate their shipping processes, eliminating the need for manual data entry and reducing the potential for errors. The solution provided a single interface for managing all shipping activities, which streamlined operations and improved efficiency. With Pacejet, AllCells gained real-time visibility into their shipping processes, enabling them to track shipments and ensure timely delivery. The integration also allowed AllCells to utilize FedEx dry ice options, which are crucial for maintaining the integrity of their sensitive shipments. By automating workflows and providing transparency, Pacejet helped AllCells save time and money while enhancing customer satisfaction.
运营影响
数量效益
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