技术
- 网络与连接 - NFC
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 零售
- 运输
适用功能
- 物流运输
用例
- 最后一英里交付
- 车载远程信息处理
关于客户
Amuse 的客户是消费大麻并喜欢送货上门便利的个人。他们欣赏强大的在线产品的质量和广度。老客户看重便利性和多种选择,而新客户则享受选择适合自己的产品的居家体验。他们还欣赏匿名双向消息传递形式的传递通信的隐私性。其中许多客户提前安排大麻送货,而其他客户则更喜欢“一时冲动”的按需送货。
挑战
Amuse 是一家电子商务大麻配送企业,面临着为加州服务不足的零售大麻市场提供服务的挑战。该公司的主要战略是将交付作为关键渠道,并提供强大的在线产品。然而,随着公司开始增加更多司机和客户,他们意识到需要投资一个能够处理日益复杂的物流运营的平台。他们每天管理大量的司机和顾客,预计到今年年底这一数字将增加一倍以上。挑战在于扩大规模不一定要通过人员数量,而是要提高效率。
解决方案
Amuse 与 Onfleet 合作,Onfleet 是一个提供路线优化功能的平台。这立即提高了 Amuse 的生产力和司机时间的利用率。他们能够跟踪“每小时交付量”,并通过高效的路线规划来缩短交付之间的时间。司机们对智能送货时间表的便捷性表示赞赏。 Onfleet 的软件平台还提供了专为交付大麻产品的复杂性而定制的功能,例如条形码扫描、非接触式签名和匿名消息传递。这些功能确保了交付过程高效、互联、安全、合法。 Onfleet 还使 Amuse 变得灵活,允许司机看到新的订单进来,并在适合他们的路线时接货。
运营影响
数量效益
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