Argon 18 实施 Fidelio ERP
公司规模
SME
地区
- America
国家
- Canada
产品
- Fidelio ERP
技术栈
- ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 消费品
适用功能
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Argon 18 是一家总部位于加拿大蒙特利尔的高端自行车制造商。该公司由前职业公路自行车赛车手 Gervais Rioux 于 1989 年创立。Argon 18 设计和制造高端自行车，并拥有冠军运动员代表该品牌参加全球知名比赛。该公司拥有 55 名员工，营业已有 30 多年。作为一个受欢迎的品牌，Argon 18 致力于及时高效地满足客户需求。
挑战
高端自行车制造商 Argon 18 因使用三种不同的系统而面临挑战，这些系统缺乏集中化和一致性。该公司遇到了错误、客户服务不佳、难以估计交货日期以及销售流程效率低下等问题。管理团队希望用一个单一、可定制且灵活的 ERP 系统取代这些系统，以便他们能够专注于业务目标，而不是解决办公室管理问题。
解决方案
Argon 18 实施了 Fidelio ERP 系统来应对挑战。Fidelio ERP 是一个可定制且灵活的系统，可在整个系统中提供一致的数据。它提供诸如与会计和跟踪功能相关的库存管理等功能，使用购买建议模块。该系统的易用性促进了员工的过渡和培训。借助 Fidelio ERP，Argon 18 能够减少错误、优化客户服务、准确估计交货日期并改进销售流程。
运营影响
数量效益
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