利用 NETSCOUT 可视性确保多云成功
公司规模
Large Corporate
地区
- America
- Asia
- Europe
国家
- United States
- Other
产品
- nGeniusONE® Service Assurance solution
- InfiniStreamNG® (ISNG) software
- vSTREAM® virtual appliances
- nGenius® Packet Flow Systems
- Packet Flow Operating Software
技术栈
- AWS Cloud
- Equinix Colos
- Azure Cloud
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
适用行业
- Professional Service
适用功能
- 商业运营
- 物流运输
用例
- 预测性维护
- 车队管理
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
这家业务流程外包 (BPO) 公司是众多企业值得信赖的领导者和顾问，为企业提供广泛的战略管理和财务计划。这家市值数十亿美元的公司在全球数百个办事处拥有数万名员工，得益于技术精湛、敬业奉献的 IT 部门，公司能够高效沟通、协作和运营。IT 部门支持多个公司业务部门，为所有公司业务部门提供服务、连接、应用程序和专业知识。近年来，他们的影响力尤为显著，因为他们为公司实施了多项关键任务型数字化转型计划，并设定了服务水平目标，以确保满足“客户”的需求。
挑战
该公司的 IT 团队参与了多个关键的数字化转型项目，包括投资美洲、欧洲和亚洲的 Equinix 主机托管 (colo) 业务，使 IT 服务更接近其全球各地的远程办公室，最终为当地员工提供更好的服务性能。他们还利用 AWS Direct Connect 和 Azure ExpressRoute 在 Equinix 主机托管中实现云对等连接。该公司的各个业务实体依赖 IT 组织来实现连接和应用程序，它们需要高质量的服务，这些服务通常由服务水平协议支持。凭借美洲的私人数据中心和涉及主机托管实施和迁移到 AWS 云的数字化转型，该 IT 团队认识到需要在整个分布式生态系统中实现可见性，以确保主动监控和故障排除，以保持员工生产力和创收业务活动。
解决方案
在现有 NETSCOUT® nGenius 企业性能管理解决方案的基础上，全球网络运营 (NetOps) 团队在战略位置（包括 Equinix 托管设施和 AWS 云）增加了监控功能。负责可视性项目的 NetOps 组织强烈主张将数据包数据作为其首选数据源，并设计了以下 nGenius 解决方案部署：nGenius® 5000 系列数据包流交换机在数据中心和 Equinix 托管设施中实施，用于数据包采集、聚合和分发到下游监控工具，包括 NETSCOUT ISNG 软件和 vSTREAM 虚拟设备。有针对性的监控包括进出其互联网链接的数据包流量以及对等连接 - AWS Direct Connect 和 Azure ExpressRoute。为了支持整体网络和应用程序性能管理解决方案，nGeniusONE 服务器和 nGeniusONE 专用全局管理器的虚拟实例部署在 Azure 云中，并利用来自战略部署的 vSTREAM 和 ISNG 设备的智能数据。
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