技术
- 应用基础设施与中间件 - 事件驱动型应用
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 建筑物
- 零售
适用功能
- 仓库和库存管理
用例
- 拣选/分拣/定位
- 时间敏感网络
关于客户
Stitch Fix 是一项个人造型服务,可根据客户独特的品味和偏好为他们提供精心策划的购物体验。该公司从事零售电子商务行业,拥有 5,000 至 10,000 名员工。 Stitch Fix 总部位于加利福尼亚州旧金山,在全国各地设有配送中心。该公司以其个性化购物方式而闻名,为顾客提供独特的定制体验。作为一家电子商务公司,Stitch Fix 严重依赖其仓库运营,需要大量工人来管理这些仓库。
挑战
Stitch Fix 是一家在美国各地运营配送中心的电子商务公司,在为这些仓库配备大量工人方面面临着重大挑战。 Warehouse Associates 的招聘流程大部分是手动的,需要招聘人员和候选人投入大量的时间和精力。候选人经过手动筛选,进入下一阶段,并安排团队进行面试,根据可用性和速度,面试有时可能需要长达一周的时间。从最初的申请到新员工第一天工作之间的时间大约为三周,这主要归功于手动流程和仍在不断增长的招聘团队。 Stitch Fix 需要一种解决方案,能够简化和自动化他们的招聘流程,同时仍然保持招聘的个性化风格。
解决方案
Stitch Fix 加入了 Fountain 的概念验证计划 (PoC),这是一项短期合作伙伴关系,允许他们试用三个月的大批量招聘解决方案。 Fountain 的销售和客户成功团队成员指导 Stitch Fix 快速、无缝实施,并在 Stitch Fix 招聘人员测试平台功能时保持实践方法。 Fountain 的动态拖放工作流程使区域招聘团队能够对不同的功能(例如调查问卷、申请人路由规则和自动调度工具)进行 A/B 测试,并即时进行更改,以找到适合每个地区的最佳招聘流程。 Stitch Fix 还在盐湖城的现场招聘活动之前、期间和之后使用 Fountain 作为沟通平台。借助 Fountain,招聘团队可以创建自动将应聘者转移到下一阶段的规则,从而使 Stitch Fix 能够在吸引员工的同时专注于业务的其他部分。
运营影响
数量效益
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