技术
- 应用基础设施与中间件 - 数据库管理和存储
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 金融与保险
- 医疗保健和医院
适用功能
- 人力资源
- 维护
用例
- 库存管理
- 时间敏感网络
服务
- 系统集成
关于客户
Medcor 是临床干预健康服务和专有软件系统的主要提供商,为美国 30,000 多个工作场所提供服务。 Medcor 成立于 1984 年,为客户提供现场健康服务、24/7 电话伤害分类和员工筛查服务。该公司不断发展,增加了更多的员工、更多的地点和更多的自动化流程。 Medcor 在近 200 个客户地点开展业务,总部约有 900 名员工。该公司面临的主要挑战是找到一个工作流程管理系统,可以自动执行 IT 和 HR 部门的任务,集中和管理所有请求,并提高组织内的一致性和合规性。
挑战
Medcor 是一家领先的临床干预健康服务提供商,在 2008 年面临着挑战。该公司正在寻求一种解决方案,以实现 IT 和人力资源部门的任务自动化、集中和管理所有请求以及提高组织内的一致性和合规性。雇用和安置合格的医疗专业人员的过程是其业务的核心,涉及大量的文书工作。这些文书工作,包括申请表、I-9 表格和背景调查发布表,需要进行归档、跟踪、处理,并通过隔夜邮件发送给申请人,然后连夜送回 Medcor 进行进一步处理。随着 Medcor 的不断发展,增加了更多的员工和地点,对更多自动化流程的需求变得显而易见。我们面临的挑战是找到一个易于使用和实施、能够自动化新招聘流程、与现有系统集成并与公司一起成长的工作流程管理系统。
解决方案
Medcor 于 2008 年实施了 Integrify,这是一种 100% 基于 Web 的工作流程管理解决方案,允许公司自动执行请求并简化流程。该软件为负责处理请求、最大限度地减少数据输入并简化审批和履行请求的人员提供表单创建、路由定义和跟踪工具。 Integrify 是使用并发许可证实施的,允许每个员工访问所有自动化流程的单个门户。 Medcor 还使用 Integrify 插件(数据库推送和数据库拉取)来配置其 Integrify 环境,并将 Integrify 流程与其他系统(包括 Sage HR 系统)的数据连接起来。随着时间的推移,Medcor 添加了其他插件,例如 Excel 导入、动态分配器、动态通知、Web 服务、Open URL 和 API Web 服务。 Integrify 还可以作为按需解决方案 (SaaS) 提供,通过互联网提供 Integrify 软件的全部功能,无需现场安装和维护软件。
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