Babylon Health – 利用 Camunda 实现临床安全
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- Camunda BPM
技术栈
- Java
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 远程病人监护
- 过程控制与优化
服务
- 系统集成
关于客户
Babylon Health 是英国最大的国家医疗服务体系 (NHS) 机构之一，也是全球领先的医疗服务公司之一。它每天处理数以万计的患者问诊。每次问诊都会触发一个复杂的个性化工作流程，结合人工和自动化任务，以确保每位患者都能得到正确的治疗，并且不需要任何进一步的支持。例如，在问诊后，患者可能会被要求在他们选择的地点进行进一步的诊断测试，例如验血，然后根据结果触发多项任务。
挑战
Babylon Health 是英国最大的国家医疗服务体系 (NHS) 机构之一，它面临着巨大的管理挑战。每次咨询患者都会触发复杂的个性化工作流程，结合人工和自动化任务，以确保每位患者都能得到正确的治疗，并且不需要任何进一步的支持。由于每次咨询都有个性化的工作流程，管理这些流程是一项巨大的挑战。此外，患者的安全始终是需要考虑的因素——在咨询过程中失去对患者的追踪可能会对他们的个人健康产生灾难性的影响，在任何情况下都不能发生这种情况。
解决方案
Babylon 的临床工作流程团队认为，BPM 工作流程能够最贴近临床流程。利用工作流程引擎，他们可以专注于开发工作流程本身，而不是构建自己的引擎，因为这样做很容易出错。Babylon 临床工作流程团队的第一个交付成果从一开始就围绕 Camunda BPM 进行设计，从而最大程度地减少了实施工作量。甚至与公司各处的服务集成也很简单，因为团队能够轻松地围绕 Camunda 构建 API，或修改特定组件。此外，对多个 Java 框架的支持意味着将 Camunda 添加到空白项目就像添加依赖项和一些配置一样简单。
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