BANCOR undergoes process-driven transformation with ARIS
公司规模
Large Corporate
地区
- America
国家
- Argentina
产品
- ARIS Business Design & Strategy
- ARIS Rollout & Change Management
- ARIS Business Automation & Connectivity
技术栈
- ARIS Enterprise
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 过程控制与优化
- 监管合规监控
服务
- 系统集成
关于客户
Banco de la Provincia de Córdoba (BANCOR) is a public financial institution that serves as the official banking entity of the province of Córdoba, Argentina. Established in 1873, it provides a range of financial products, including savings and checking accounts, credit cards, loans and mortgages, as well as investment advisory services. BANCOR operates 152 branches and 70 service centers, has more than 3,000 employees and serves 1.7 million individual and corporate clients. The bank has a rich history of promoting economic development and is a go-to institution for citizens and businesses alike—with customers drawn to its transparency, commitment to local enterprise, and presence in more than 200 cities and towns across Córdoba.
挑战
BANCOR, a public financial institution in Argentina, was facing challenges due to its reliance on manual business processes. The rapidly changing banking industry and the need to document regulatory compliance were among the issues the bank was grappling with. The absence of a bank-wide process map and the need to integrate new customer-facing products were also significant challenges. The bank's systems were stuck in the past, with 98% of its processes documented in paper manuals and cumbersome instruction documents. This lack of system automation was causing inefficiencies, hindering staff efficiency, risking non-compliance with auditors, and making it harder to keep up with ever-shifting banking regulations.
解决方案
BANCOR chose ARIS Enterprise from Software AG to power its business process transformation. The choice was based on the ease of use and capabilities that would give it the efficiency it craved. ARIS Business Design & Strategy promised unrivaled ability to design, document, analyze—and optimize—business processes, while offering business strategy mapping, dashboarding and charts, and in-depth scenario planning. ARIS Rollout & Change Management offered the ability to tightly manage change and cascade new processes across all of its bank locations, as well as view, publish and successfully collaborate on processes across complex organizational structures. With ARIS Business Automation & Connectivity, the bank could better align its processes with IT, thereby maximizing productivity. The potential to build an API interface was an exciting prospect.
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