贝尔公司
公司规模
SME
地区
- America
国家
- United States
产品
- Acumatica Financial Management
- Acumatica Distribution Management
- Acumatica Customer Management
- Acumatica Fixed Assets
技术栈
- Cloud-based ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 平台即服务 (PaaS) - 数据管理平台
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 云规划/设计/实施服务
关于客户
Bell and Company 是一家工业和船舶零件分销商，总部位于阿拉巴马州莫比尔。该公司使用 QuickBooks 企业版来自动化其财务流程。该公司总裁 Dan Wilkins 于 2008 年加入家族企业，他的首要行动之一就是将公司从纸质系统转移到 QuickBooks。该公司的目标是在客户需要时向他们提供合适的产品。由 8 人组成的团队主动跟踪制造商的订单，以确保向客户发货时不会出现延误。
挑战
Bell and Company 是一家工业和船舶零件分销商，该公司正在使用 QuickBooks 的企业版来自动化其财务流程。然而，该公司总裁 Dan Wilkins 意识到，他需要的不仅仅是一个简单的会计软件包来运营他的小型企业并提供卓越的客户服务。该财务软件缺乏复杂的报告和仪表板，并且无法与第三方（如 CRM）集成。该公司正在寻找一款经济实惠的小型企业企业资源规划 (ERP) 系统，该系统可以提供与客户的自动沟通、复杂的报告以及与第三方系统的集成。
解决方案
经过深入研究，Wilkins 选择了 Acumatica 的基于云的 ERP，因为它将销售和采购订单紧密集成，用户定价不受限制，可配置性高，易于使用且灵活，每个屏幕上都有详细的帮助和信息，并且云版本无需额外硬件投资。新软件解决方案的实施涉及将历史数据和产品信息加载到软件中。将所有业务帐户和项目导入 Acumatica 非常简单，比预期的要容易。
运营影响
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The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
