技术
- 应用基础设施与中间件 - 数据交换与集成
- 功能应用 - 车队管理系统 (FMS)
适用行业
- 金融与保险
- 运输
适用功能
- 物流运输
用例
- 驾驶员表现监测
- 车队管理
服务
- 系统集成
- 培训
关于客户
Biagi Bros. 成立于 1978 年,是一家领先的全方位服务卡车运输、仓储和 3PL 公司,总部位于加利福尼亚州纳帕。该公司拥有一支由 300 辆汽车组成的车队,在全美设有 15 个配送中心,拥有近 1,000 名员工。 Biagi Bros. 提供全面的物流服务,并因其对质量和客户服务的承诺而建立了声誉。然而,该公司现有的车队管理解决方案面临着挑战,该解决方案减缓了运营速度,并且没有根据他们的需求进行发展。
挑战
Biagi Bros. 是一家领先的全方位服务卡车运输、仓储和 3PL 公司,其现有车队管理解决方案面临着重大挑战。该公司对产品的发展不满意,并且遇到了集成问题,从而减慢了运营速度。他们认识到需要切换到新的提供商,但时间紧迫,因为他们不想因为在入职过程中让司机离开道路而蒙受损失。他们面临的两个主要挑战是需要与运输管理系统 (TMS) 提供商进行高性能集成,以及在不到三个月的时间内找到合适的解决方案并进行部署。
解决方案
Biagi Bros. 在 Motive 的车队管理技术中找到了解决方案。他们立即认识到比以前的供应商有显着的优势。尽管时间紧迫,Motive 的客户主管和销售工程师还是提供了实践方法,指导 Biagi Bros. 了解产品功能并设定切合实际的入职期望。 Motive 的专业服务团队促进了 TMS 集成的设置,使 Biagi Bros. 能够彻底测试并确认其符合他们的特定需求。 Motive 还为公司内各个部门设立了量身定制的培训课程,确保每个人都为无缝实施做好充分准备。当 Biagi Bros. 执行团队在双面行车记录仪和隐私问题上遇到司机阻力时,Motive 派出了一支团队来帮助指导和教育。
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