Expressway Logistics 是一家位于俄亥俄州哥伦布市的家族式货运和物流公司，在扩大业务规模方面面临着挑战。该公司正在寻求一种解决方案来防止违规、提高合规性并降低成本。他们用于合规管理的现有系统不方便用户使用，并且无法提供车队运营的全面视图。该公司还花费了大量时间来管理合规性，这阻碍了他们的发展。我们面临的挑战是找到一种能够自动实现合规性、提高安全性并提高车队运营效率的解决方案。

D&A McRae Transportation, a crude oil transporter, faced a significant challenge when one of their trucks was involved in a fatal collision during a snowstorm in the Utah mountains. This traumatic event led the company to re-evaluate its fleet technology. The company decided to install dash cams to capture footage of any future incidents in the event of a lawsuit. They initially installed standalone cameras with micro SD cards, but soon realized they needed a more integrated solution. The company explored various dash cam solutions that could integrate with an ELD system. However, they were not satisfied with the solutions offered by their existing ELD provider and other vendors due to pushy sales tactics, poor customer support, and lack of focus on the solution itself.

Flying Star Transport, a fuel transport company based in Amarillo, Texas, was in need of an Electronic Logging Device (ELD) solution that could integrate with their accounting software. Their previous provider’s ELD wasn’t flexible enough to connect properly with their accounting software. Additionally, the cost of their previous solution was high, with the company paying between $1,000 and $2,000 per unit for over 55 trucks. These challenges led the team to seek a new ELD provider that could offer a more cost-efficient and flexible solution.

全球工程解决方案提供商 Roush Industries 的货运部门面临着重大挑战。该公司的电子记录设备 (ELD) 出现故障，导致连接问题和驾驶员行程匹配不正确。这导致司机闲置，给公司带来经济损失。此外，由于 ELD 故障而无法跟踪服务时间 (HOS)，导致发生了多起 HOS 违规事件，损害了公司的声誉并引发法律纠纷。经过 18 个月的混乱之后，Roush 决定是时候做出改变了。

Sabel Steel 是一家家族拥有的钢铁和废钢企业，驾驶员对其电子记录设备 (ELD) 的不满情绪与日俱增。事实证明，他们使用的知名提供商提供的 ELD 解决方案成本高昂、不可靠且复杂。硬件不可靠，用户体验复杂，司机投诉频发。此外，从提供商的客户服务处获得帮助是一个耗时且困难的过程。这种情况让交通部合规与安全经理黛安·伍德拉夫 (Diane Woodruff) 感到沮丧。该公司还面临着重大挑战，其中一辆卡车被一辆皮卡车冲出道路并陷入沟渠，造成的损失超过 120,000 美元。由于没有视频证据来证实司机没有过错，他们只能依靠司机的证词和事故报告。

Biagi Bros. 是一家领先的全方位服务卡车运输、仓储和 3PL 公司，其现有车队管理解决方案面临着重大挑战。该公司对产品的发展不满意，并且遇到了集成问题，从而减慢了运营速度。他们认识到需要切换到新的提供商，但时间紧迫，因为他们不想因为在入职过程中让司机离开道路而蒙受损失。他们面临的两个主要挑战是需要与运输管理系统 (TMS) 提供商进行高性能集成，以及在不到三个月的时间内找到合适的解决方案并进行部署。

Cargo Network Solutions 是一家整车运输服务提供商，其电子记录设备 (ELD) 面临着重大挑战。 ELD 返回的结果不准确，导致驾驶员立即注意到差异。当一次故障导致该公司被错误地指控违反服务时间时，情况变得更糟。这表明 ELD 故障的成本已经变得太高，不容忽视。此外，该公司的 ELD 和 GPS 设备还遇到连接问题，这影响了他们的客户服务。车队技术的不准确反馈影响了驾驶员的表现和定位准确性。车队经理很难通过 GPS 跟踪车辆，司机也报告 ELD 有问题。

Flying Star Transport, a company in the oil and gas industry, had been using Electronic Logging Devices (ELDs) for 15 years. However, the proprietary environment of their former ELD provider was starting to limit their opportunities to integrate and innovate operations. Additionally, the hardware was becoming outdated and required a significant investment to replace. This led Flying Star to evaluate the current offerings in the ELD market. They found that many of the solutions lacked product maturity and felt like they were teaching trucking to some of the vendors.

Tri-pol Enterprises, a dry van service company based in Calgary, Canada, was facing a steep increase in insurance premiums despite not having any driver claims, cargo claims, or collisions in the last 10 to 15 years. The insurance company planned on raising their premiums by 45 percent. Stacy Hill, the communication and safety manager of Tri-pol Enterprises, believed that he had enough evidence to prove to the insurance company that his drivers were safe. However, he needed a way to effectively present this data and convince the insurance company to lower the cost of the insurance premium.

BDR International, a Canadian trucking company, was facing challenges with their existing fleet management technology from Omnitracs. The equipment was large, the installation process was lengthy, and updates had to be done manually using a USB plugin, making the system cumbersome to use. Furthermore, when the devices broke down, BDR had limited options for repair or replacement, especially after the warranties expired. The company was also under pressure to comply with the ELD Mandate for their U.S. and cross-border operations. BDR was looking for a solution that was user-friendly and would help them move their fleet into the future.

Steel View, a Canadian energy and industrial service provider, was facing challenges in tracking their fleet of vehicles when they were out in the field. They wanted to improve compliance, track vehicles, and work with technology that was easy for drivers to use. Previously, they used another solution when they made the switch from paper to e-logs. However, when they wanted GPS and IFTA tracking, their former provider had to integrate with another one to get a complete solution, which the Steel View team found to be cumbersome. The software was slow and the reports were archaic, making it a pain for the team.

邓肯石油公司是一家在美国各地供应燃料和润滑油产品的家族拥有和经营的公司，随着其船队的增长，面临着重大的运营挑战。该公司需要可靠的车队管理解决方案来提高驾驶员的安全，特别是考虑到他们运输的对环境有害的材料。他们还寻求简化合规性、燃料管理和调度，使技术人员能够专注于客户，而不是行政任务和工作流程管理。该公司正在努力解决车辆盗窃、错过客户时间表、合规罚款、安全违规、车辆停机和燃油成本上涨等问题。他们之前的车队管理提供商 Omnitracs 不仅未能解决这些挑战，而且还增加了成本，并由于需要安装硬件而导致大量车辆停机。

Interstate Power Systems (IPS) 是一家为实体行业销售高质量服务和产品的公司，在车队安全方面面临着重大挑战。该公司花费大量资金聘请外部安全咨询机构，该机构仅存储驾驶员文件，而不是帮助公司改进安全措施。该公司的安全经理 Bill Boyle 认识到需要更好的车队安全解决方案。运输部的联邦 ELD 授权进一步加剧了这一挑战，这使得 IPS 必须找到一种解决方案，不仅能够改善车队安全实践，而且还能确保遵守交通部法规。

JMS Transport 是一家家族经营的卡车运输和物流企业，随着 ELD 指令即将生效，该公司面临着重大挑战。他们原来的提供商希望他们购买新硬件并进行耗时的安装过程。这对于 JMS 运输公司来说是不可行的，因为他们 90% 的司机都是业主经营者。此外，该公司在驾驶员安全和培训方面也遇到了困难。如果不使用行车记录仪，他们必须每天早上手动提取远程信息处理报告，并指导驾驶员了解前一天的事件。这种被动的方法效率低下，每个月都无法避免一两起事故。此外，该公司难以跟踪大量拖车，这影响了他们的资产管理。

Joseph Distribution 是一家位于马里兰州汉诺威的物流公司，在管理其不断增长的车队方面面临着挑战。最初，当公司只有几辆车时，可以在纸质日志上记录服务时间、手动将数据输入 Excel 电子表格以及在白板上更新车辆状态。然而，随着公司及其车队的发展，这些手动流程变得耗时且低效。该公司将其业务分为两个团队：车队和调度，这两个团队基本上彼此独立运作。 Joseph Distribution 运营总监 David Wilkins 认识到需要超越这些手动流程以保持相同水平的服务和沟通。

Page Trucking 是一家拥有和经营 50 多年历史的家族企业，优先考虑驾驶员安全和监管合规性。然而，当美国 ELD 指令生效后，该公司面临着重大挑战。该指令要求在其车队中安装电子记录设备 (ELD)，以提高驾驶员安全并确保遵守交通部 (DOT) 的规定。然而，这一举措遭到了该公司许多司机的抵制，他们都是习惯于纸质日志的老司机，对新技术持谨慎态度。此外，指定路线的服务时间（HOS）标准没有考虑到某些安全细微差别，例如司机需要停车睡觉以避免疲劳驾驶，或者选择采取更长但更安全的路线来避免交通拥堵。

QFS Transport 是一家卡车运输和物流公司，拥有约 700 名司机的车队，面临着运营挑战。该公司在办公室人员较少的情况下，正在努力简化运营并提高效率。除此之外，QFS 每年还要处理大约 300 小时的服务时间 (HOS) 违规事件，这是他们迫切希望解决的问题。该公司曾尝试过不同的 ELD 提供商，但发现该解决方案成本效益低，而且对于司机来说很困难，他们必须弄清楚如何购买自己的兼容 ELD 硬件。这导致司机保留率低迷，居屋违规数量也高于预期。 QFS 需要一种经济实惠、易于使用且可靠的解决方案，以提高效率、降低居屋违规率并提高驾驶员保留率。

Rosendin Electric 是美国领先的电气承包商，在确保其 7,000 多名经常往返于全国数百个工作地点的员工的安全方面面临着重大挑战。该公司优先考虑安全，认识到需要一种解决方案来提供其项目和工人驾驶行为的可见性，例如车辆的空转或个人使用情况。他们还寻求一种方法来提供实时指导，以纠正任何危险行为，包括手机使用、困倦和超速。此外，Rosendin 需要一个技术合作伙伴，当其员工卷入事件但没有过错时，该合作伙伴可以提供无罪证据。 Rosendin 拥有超过 1,200 辆车辆的车队，跟踪车队的位置和维护也是 Rosendin 关注的重点，因为如果不加以解决，未经授权的使用和盗窃资产可能会成为代价高昂的挑战。

Smart Chemical Solutions 是一家创建定制化学解决方案的公司，在管理其车队运营方面面临着多项挑战。该公司在管理燃油费用、跟踪车辆支出和简化行政流程方面遇到了困难。他们之前的支出管理提供商不可靠，经常导致无法解释的卡拒绝或影响卡可用性的软件问题。缺乏集中式平台使得管理与车队管理相关的燃料和维护成本变得困难，包括燃料消耗和合规性。这个过程既耗时又令人沮丧，特别是当管理员需要更新支出控制并且必须依赖第三方客户支持热线时。为了应对这些挑战，Smart Chemical Solutions 正在寻找可靠的车队卡解决方案，该解决方案能够提供折扣、对车队性能的全面洞察以及管理卡的必要控制。

Southland Steel Fabricators 是一家家族企业，以及时完成项目和优质的客户服务而闻名，但其手动物流操作面临着挑战。该公司为石油和天然气、化工、炼油、发电、太空探索火箭结构等行业的众多知名客户提供服务，部署了多达 10 辆卡车来开展业务。尽管在设施和程序上投入巨资，南国钢铁公司仍依赖手动日志和报告进行运营并安排物流。这导致重要信息遗漏或放错地方，导致流程混乱和不必要的物流成本。当该公司在德克萨斯州科珀斯克里斯蒂获得一份大额工作合同时，手动调度的痛苦尤其明显，需要一种调度工具来跟踪新工作地点与公司制造和电镀之间 525 英里的车辆和资产位于路易斯安那州格林斯堡的工厂。

Trade Star Energy, an oil and gas company based in Saint George, Utah, had a fleet of 196 drivers spread out over several states. The drivers recorded their logs on paper, which presented significant challenges for DOT compliance. The company's Senior Operations Manager, Kari Gibb, had to wait until the drivers returned to Saint George to drop off their logs. He then manually audited each log, checking for Form & Manner errors or Hours of Service (HOS) violations. The distance the drivers traveled, coupled with the slow audit process, resulted in many errors in the logs. Kari had evaluated electronic logs throughout his career, but found them either too expensive or not meeting the needs of an oil hauling carrier like Trade Star.

Sierra Mountain Express, an automotive hauler with a fleet size of 260 vehicles, was an early adopter of Electronic Logging Devices (ELDs). They had been using Rand McNally's ELD for years. However, when Rand McNally required a hardware change, Sierra Mountain Express decided to explore other options in the ELD market. Their goal was to find a modern, easy-to-use solution at a fair price. They evaluated five different ELDs before deciding on KeepTruckin.

DDI Transportation was faced with a decision following the announcement of the ELD mandate. They had been using a well-known on-board computer with their company drivers for years. The challenge was whether to expand the existing provider’s ELD option to their owner-operators or explore other options in the market. Some of their owner-operators had already started using the KeepTruckin app and were sending logs to the company. However, not all owner-operators were enthusiastic about the change, especially those who had been using paper logs for years.

ARL Transport was in search of an Electronic Logging Device (ELD) solution that their 450 owner-operators would find easy to use. They had previously worked with another ELD provider, but were dissatisfied with the lack of customer support. The company's high standards for customer service were not met by the previous provider, leading to the need for a new solution. The company's IT Director, Tom Lioi, and Logs and IFTA Professional, Ben Bonasso, began the process by asking their owner-operators what they wanted out of a solution. The overwhelming response was ease-of-use, with many stating they were already using the free KeepTruckin elog application for this reason.

Carolina Logistic, a general freight company with a fleet size of 450, initially adopted the Transflo Hours of Service app for their Electronic Logging Device (ELD) needs. However, they encountered issues with the mobile application during the rollout. As the mandate for ELDs was approaching quickly, they felt the need to find a solution they were more confident in. This prompted Carolina Logistic to re-evaluate their ELD options. They were looking for an easy-to-use and reliable mobile application with excellent customer support.

Miller Expedited Freight, Inc., a family-owned company with 21 years of experience in the trucking industry, was facing challenges in monitoring and improving the driving habits of their drivers. Before the implementation of the KeepTruckin Smart Dashcam, the company had to rely on the driver's description of any event or accident, which could be imperfect due to human memory. The company also faced safety concerns at certain facilities that were reported to be hazardous for entering and exiting their docks. The company needed a reliable and effective solution to these challenges.

10-4 Alliance, a transportation company based in St. Joseph, Missouri, operates a fleet of 80 vehicles that are constantly on the road hauling dry, refrigerated, and LTLs to their customers. The unpredictability of the road is a constant concern for the company, particularly for dispatcher and safety manager Peter Griskonis. The company had installed KeepTruckin’s Dual Facing Smart Dashcams in their vehicles for safety reasons. However, they faced a situation where a flatbed truck merged into their driver’s lane and almost ran their driver off the road. The driver ended up driving into a ditch and the other driver fled the scene. This incident highlighted the need for video footage to provide proof and understand what happened during accidents.

TZC Services, a West Texas-based hydro excavation, oil and gas business, operates in an environment with some of the most dangerous roads in the country. The company's employees constantly drive through treacherous roads, often with little to no cell phone reception. The roads are so dangerous that locals have even deemed one area as 'Death Highway.' In 2019 alone, 93 people died in accidents just on the Texas-side of the Permian Basin. The company needed a solution to ensure the safety of its drivers and protect the company from potential legal and financial repercussions from accidents. The challenge was heightened by the fact that TZC’s drivers usually drive on treacherous roads, often with little to no cell phone reception. This made it difficult for the company to monitor their drivers and ensure their safety.

Cordy Environmental, an oil field and construction services company based in Alberta, Canada, was facing challenges in maintaining its reputation with customers due to accusations of misconduct by its trucks at various sites. These accusations included dumping mud in the wrong place and spraying mud all over a site. The company was also dealing with billing disputes with strip sites, which charge by the hour for disposing of materials. These issues were causing stress and potentially damaging the company's relationships with its customers.

When Safety Manager Judi Catania joined Alba Freight Lines, she realized that their current fleet technology was not sufficient to further the company’s core mission of providing reliable and quality transportation throughout the country. The company was using an ELD provider that was unreliable, especially in rural areas, causing connectivity issues and forcing drivers to resort to paper logs. Furthermore, as a result of an audit, Alba received a conditional rating from the Federal Motor Carrier Safety Administration (FMCSA), indicating that the carrier did not have adequate safety management controls in place to ensure compliance.