技术
- 功能应用 - 库存管理系统
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 消费品
- 零售
适用功能
- 采购
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Big Music 是一家由 Richard 和 David Berkman 于 2009 年创立的音乐企业。该企业为 800 多名学生提供音乐课程,雇用 30 名音乐教师,并经营音乐产品业务,在网上和悉尼街边零售店进行销售。该公司拥有一系列独特的产品,从价格不到 2 美元的吉他拨片到售价超过 10,000 美元的定制 Fender Stratocaster 吉他。 Big Music 是一个一体化场所,设有零售店面、仓库、工作室以及其他学习和录音区域。零售和在线订单均在同一仓库完成。
挑战
Big Music 是一家音乐公司,由理查德·伯克曼 (Richard Berkman) 和大卫·伯克曼 (David Berkman) 于 2009 年创立,多年来发展迅速。该公司有超过 800 名学生来上音乐课,有 30 名音乐教师,还有一家音乐产品公司,在网上和悉尼街边零售店进行销售。然而,Covid-19 大流行带来了新的挑战。虽然电子商务的激增弥补了客流量的下降,但由于音乐产品的价格范围巨大,音乐业务的独特性质使得在线销售存在潜在问题。 Big Music 一直在使用名为 Lightspeed 的库存管理系统,多年来他们根据自己的业务定制了该系统。然而,随着电子商务销量的增加以及商业软件领域的现代化和云趋势,他们发现自己的增长速度超过了 Lightspeed。当 Lightspeed 宣布关闭时,Big Music 需要一个更大、更好的解决方案。
解决方案
Big Music 向 SMB Consultants 求助,他们在十多年前帮助他们实施了 Lightspeed,以寻找新的库存系统。他们选择了 Cin7,这是一个云驱动的应用程序堆栈,可以充当完全定制的 ERP,其核心是单个应用程序,充当唯一的事实来源。与 Cin7 一起,Big Music 也从基于桌面的 MYOB 转向使用 Xero 的在线会计。库存数据从 Lightspeed 小心地转移到 Cin7,并且从 MYOB 到 Xero 也进行相同的流程,确保重要的历史数据保持完整,并在整个过渡过程中保持业务连续性。 Big Music 还使用 Cin7 的内置销售点功能来处理所有店内交易,该功能无缝运行并提供与库存近乎即时的同步。该网站是在 Shopify 上构建的,团队使用 Starshipit 来实现。
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