技术
- 应用基础设施与中间件 - 事件驱动型应用
- 网络安全和隐私 - 身份认证管理
适用行业
- 水泥
- 零售
适用功能
- 物流运输
用例
- 施工管理
- 基础设施检查
服务
- 系统集成
关于客户
Bigbasket 的正式名称为 Innovative Retail Concepts Private Limited,是印度最大的在线食品和杂货店。该公司提供多种产品,包括新鲜水果和蔬菜、大米、香料、包装商品、饮料、个人护理产品和肉类。 Bigbasket 向 20 个印度城市提供送货服务,包括班加罗尔、海得拉巴和孟买。该公司是价值数十亿美元的塔塔集团的一部分,以提供独家、精心挑选的商品和以最低的价格提供高质量的产品而闻名。随着印度智能手机用户的快速增长,Bigbasket 一直引领着电子杂货配送的趋势,尤其是在疫情期间。
挑战
Bigbasket 是印度最大的在线食品和杂货店,在扩大业务规模以满足快速增长的在线杂货购物需求方面面临着重大挑战。该公司提供 1,000 个品牌的 18,000 多种产品,环比增长 20%,需要确保可靠的性能和系统弹性,尤其是在需求高峰期。该公司的系统是基于时间表的,订单需要两到三个小时才能完成。为了实现更快的交付,Bigbasket 需要授权其团队识别交付过程中的任何延迟。此外,该公司还希望在创纪录的时间内推出新产品,例如快速商务服务 bbnow 和基于订阅的 bbdaily,同时节省基础设施成本。
解决方案
Bigbasket 向软件分析公司 New Relic 求助,以帮助解决其挑战。 New Relic 发挥了至关重要的作用,使 Bigbasket 能够在创纪录的时间内推出新产品,同时节省基础设施成本。 Bigbasket 建立了一个警报机制,使团队能够识别交付过程中的任何延迟。在 New Relic 的帮助下,该公司还提高了性能和资源利用率,同时将应用程序基础设施成本降低了约 35%。该软件使 Bigbasket 能够识别影响其系统性能的最慢的 API 和数据库查询。优化这些有助于调整数据库规模并减少 Bigbasket 通常运行的 EC2 实例数量。借助 New Relic 应用程序性能监控 (APM),该团队还能够更准确地分析 API。
运营影响
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