技术
- 应用基础设施与中间件 - 数据库管理和存储
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 医疗保健和医院
- 电信
用例
- 人员跟踪与监控
服务
- 系统集成
- 培训
关于客户
Blue Health Intelligence (BHI) 是美国首屈一指的健康情报资源,提供有关医疗保健趋势和最佳实践的数据驱动见解。该公司生产的软件产品为客户提供了查看数据的不同方式。 BHI 可以访问业界最大、最全面的综合医疗和药品索赔数据库,这使其成为任何致力于高质量医疗保健覆盖和服务的实体的宝贵资源。 BHI 成立于 2010 年,拥有 120 名员工,总部位于芝加哥。
挑战
Blue Health Intelligence (BHI) 是一家领先的医疗保健数据库公司,其位于芝加哥、佛罗里达州和加利福尼亚州办事处的本地 PBX 系统面临着挑战。 PBX系统各不相同,这给管理和管理带来了困难。该公司严重依赖不同地点员工之间的协作,发现由于 PBX 系统缺乏跨功能,因此存在通信问题。这种情况阻碍了该公司有效提供有关医疗保健趋势和最佳实践的数据驱动见解的能力。
解决方案
BHI 选择改用 RingCentral 的云通信解决方案来解决其通信挑战。 RingCentral 提供的功能丰富的系统使 BHI 的员工能够随时随地保持联系并保持联系。员工严重依赖个人会议桥梁与不同办公室的同事进行协作。 RingCentral 移动应用程序成为 BHI 的重要工具,允许员工在离开办公桌时拨打和接听电话。 RingCentral 的系统用户友好,不需要大量培训,允许 BHI 的 IT 员工在内部维护它,并腾出时间用于其他项目。重要的是,该通信解决方案满足了 BHI 的监管合规需求,这是该公司在医疗领域运营的一个关键因素。
运营影响
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