技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 医疗保健和医院
- 公用事业
适用功能
- 维护
- 采购
用例
- 人员跟踪与监控
- 资产跟踪
服务
- 系统集成
关于客户
自 1949 年以来,Bonner General Health 一直为 8,000 人的小社区提供服务,提供重症和持续护理。他们的服务范围从外科手术到行为健康以及介于两者之间的一切。 Bonner General Health 的维护团队由 Curtis Johnson 领导,由五名全职维护人员和三名保管员组成。他们的日常工作包括维护公用设施、修理干墙、油漆和修复各种设施的资产,包括一家关键通道医院、一家物理治疗康复中心、一家即时护理中心和一座办公楼。
挑战
Bonner General Health 是一家为 8,000 人社区提供服务的医疗保健提供商,该系统一直在努力应对难以管理和跟踪的纸质工单系统。该系统引发了问责问题,医院工作人员声称工作请求已提交但未得到执行。维护团队由 5 名全职员工和 3 名保管员组成,必须处理自 1998 年以来积压的纸质工单。该团队的日常工作包括维护公用设施、修理干墙、油漆和修复医院的资产。物理治疗康复中心、即时护理中心和办公楼。面临的挑战是从这种低效的纸质系统过渡到更精简的数字解决方案,以增强问责制并改善工单的跟踪。
解决方案
Bonner General Health 采用了 Brightly 的 TheWorxHub 运营管理软件,这是一个基于云、基于订阅的系统,可以满足他们的需求。 TheWorxHub 的实施大约在一年前开始,添加了房间号和资产位置,以创建整个医院的地图和位置,以便进行更精确的工作。该系统能够跟踪反应性维护,在过去 7 个月内通过该系统处理了 2,100 个工单。 TheWorxHub 还有助于跟踪合规工作和项目,例如检查防火门和为不合规门创建工作订单。维护团队利用平板电脑上的 TheWorxHub 移动应用程序来收集数据并更快地完成工作。该软件还提供生成报告的功能,从而更好地保存记录和跟踪效率改进。
运营影响
数量效益
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