Building Brilliant, User-Centric Government Services Using Shared Services on OpenStack
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- RedHat OpenStack
- UKCloud
技术栈
- OpenStack
- Microservices
- Public Cloud Services
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Customer Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
用例
- 远程资产管理
- 数字孪生
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
The UK government is a large corporate entity recognized as the most digitally advanced government in the world by the United Nations. It is responsible for delivering a wide range of services to its citizens and taxpayers. The government is focused on transforming its operations to provide better services with fewer resources. This involves developing shared digital systems and processes that are user-centric and efficient. The government is leveraging public cloud services and shared services to achieve this transformation, with a focus on initiatives like GOV.UK Verify, Pay, and Notify. The UK government is committed to innovation and efficiency in its operations, using technology to streamline processes and improve service delivery.
挑战
The UK government, recognized as the most digitally advanced by the UN, faces the challenge of transforming itself to deliver better services with fewer resources. The focus is on developing shared digital systems and processes to build user-centric government services. Initiatives like GOV.UK Verify, Pay, and Notify are part of this transformation. The challenge is to use public cloud services effectively for government information and services, while also allowing individual departments to innovate using shared services and microservices on a common open cloud infrastructure.
解决方案
The UK government is using RedHat OpenStack hosted by UKCloud to streamline the process for UK companies to obtain import and export licenses. This approach involves using shared services and microservices on a common open cloud infrastructure. The government is focused on developing a set of shared digital systems, technology, and processes that make it easy to build user-centric government services. This includes initiatives like GOV.UK Verify, Pay, and Notify, which are designed to improve service delivery and efficiency. The use of public cloud services is seen as appropriate for the majority of government information and services, allowing for innovation and efficiency at a pan-government level.
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