24 小时健身中心的 Camunda
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- CamundaBPM
技术栈
- Java
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 软件设计与工程服务
关于客户
24 Hour Fitness 是领先的健身俱乐部行业先驱，总部位于加利福尼亚州圣拉蒙。该公司为全美 400 多家俱乐部的近 400 万会员提供服务。30 多年来，24 Hour Fitness 一直致力于帮助会员改变生活并实现个人健身目标。他们提供便利的俱乐部位置、私人训练服务、受欢迎的团体锻炼课程以及各种力量、有氧和功能训练设备。
挑战
24 Hour Fitness 的现有系统面临挑战。他们的编排、转换和业务规则都隐藏在 Java 代码中，因此了解系统如何运行、让新员工快速上手以及回答用例问题非常耗时。业务规则非常复杂，而且人际交流中经常会出现错误，因此将信息从产品所有者传达给开发人员非常耗时，而且容易出错。
解决方案
在列出他们对 ESB 的要求后，24 Hour Fitness 发现 BPMN 套件可以满足他们的需求，甚至比更常见的 ESB 产品更好。他们比较了几种开源产品，最终决定选择 Camunda。它提供了他们在当前开发和部署管道中开发和部署流程所需的所有工具。但是，为了达到他们的性能目标，他们必须禁用所有历史记录。禁用历史记录后，他们无法洞悉流程的使用情况以及发生故障的位置。他们还面临着驾驶舱和开发工具工作方式的挑战，因为无法深入了解子流程。由于他们的流程层层深入，这导致他们花费了比应有的更多时间来了解流程。
运营影响
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