公司规模
Large Corporate
地区
- Europe
国家
- Switzerland
产品
- Camunda BPM
技术栈
- Java EE
- JBoss application server
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 中间件、SDK 和库
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 软件设计与工程服务
关于客户
Helvetia 是一家成功的国际保险集团,已有 150 多年的历史。该公司拥有 6,700 名员工,为 470 万客户提供服务。Helvetia 总部位于瑞士圣加仑,在德国、意大利、奥地利、西班牙、法国和其他多个国家设有分支机构,确保其全球影响力。该公司的业务主要面向私人客户、中小型企业和大型公司。Helvetia 的服务包括人寿和非人寿保险、量身定制的专业保险和再保险。
挑战
Helvetia 是一家成功的国际保险集团,在数字化背景下面临着挑战。必须向更多渠道开放客户管理的中央系统。必须实施扩展、自动和手动审核流程来处理对个人数据所做的更改。还需要依赖于某些数据更改方式的特定信息和流程。为了在不同类型的事件期间管理流程,需要制定广泛的技术规则。Helvetia 希望构建一个新的中央应用程序来存储所有分配流程。这些流程将根据现有的组织结构审查信息并与邮箱通信。该部门还需要有关流程及其任务的详细报告,例如有关处理时间的报告。
解决方案
Helvetia 决定在六个以上的 Java EE 应用程序中使用 Camunda BPM 作为嵌入式引擎,这些应用程序非常高效,并且呈增长趋势。Camunda 在概念验证期间开发的解决方案令人信服,并且以最佳方式满足了所有要求。这直接归功于引擎及其组件,以及在现有 Java 环境中部署时的灵活性和可扩展性。在半年内,两位开发人员能够实现项目中涉及流程实施、集成、邮箱应用程序及其掩码的部分。由于他们之前对 Java 有所了解,开发人员很快就能够掌握 Camunda BPM,并且无需接受该领域的广泛培训。
运营影响
数量效益
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