适用行业
- 消费品
- 零售
用例
- 零售店自动化
- 时间敏感网络
关于客户
Centra 是爱尔兰领先的便利零售集团,在全国各地拥有 480 多家商店。这些商店提供便捷的购物解决方案,提供物超所值的所有必需品。 Centra 以其质量、价值和友好的服务而闻名。这些商店由当地人独立拥有和经营,将优质新鲜食品和优质服务的传统价值观与大型全国食品店集团的价格优势和最先进的零售系统结合起来。 Centra 是 Musgrave Retail Partners Ireland 的一部分,后者是爱尔兰最大的杂货和食品分销商之一 Musgrave Group 的零售特许经营部门。
挑战
Centra 是爱尔兰领先的便利零售集团,在管理其商店方面面临着重大的运营挑战。都柏林 Centra 商店的老板 James Ryan 承认,在实施物联网解决方案之前,所有商店操作都是手动处理的。经理们使用 Excel 创建每周轮班表,然后将其打印出来并贴在商店中,并在工作群聊天中共享。由于缺乏正式的休假和缺勤制度,经常会导致在最后一刻对日程进行调整,在其他人缺勤或已预约时找工作人员补班。此外,詹姆斯和他的经理们对整个商店的劳动力成本缺乏充分的认识,这对商店的业绩产生了负面影响。
解决方案
物联网解决方案的实施彻底改变了 Centra 的运营。新系统会通知每位员工即将到来的轮班情况,他们可以随时通过手机访问这些信息。这一功能显着减少了员工缺席的情况,并营造了一个更加高效、更加投入的工作环境。特别是“缺勤”功能改变了 Centra 管理员工休假的方式。创建时间表时休假时间的可见性增强,进一步减少了创建名册所花费的时间。数据的透明度也对整个商店产生了重大影响,使他们能够降低高达 10% 的劳动力成本。物联网解决方案在 James 的 Centra 商店中推广,实现了更高效、更具成本效益的运营。
运营影响
数量效益
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