公司规模
SME
地区
- America
国家
- United States
产品
- Pivotal CRM
- Ross ERP
技术栈
- CRM
- ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 食品与饮料
适用功能
- 离散制造
- 产品研发
用例
- 自动化制造系统
- 质量预测分析
服务
- 系统集成
- 软件设计与工程服务
关于客户
Illes Seasonings & Flavors 是一家家族企业,由家族传承了三代,秉承质量、创新和卓越客户服务的传统。该公司在德克萨斯州设有两家制造工厂,在科罗拉多州设有研发中心。Illes 为食品制造商和全国连锁餐厅提供釉料、腌料、香料、调味料等。该公司总部位于德克萨斯州卡罗尔顿。为了成为餐厅和食品制造商的低成本供应商,他们依赖强大的 CRM 和 ERP 解决方案。
挑战
Illes Seasonings and Flavors 是一家家族企业,由第三代人经营,专注于开发和生产调味品和香精。为了将自己定位为一家低成本供应商,该公司需要一个了解其业务且不会让其倾家荡产的技术合作伙伴。该公司需要一种能够管理财务和制定 KPI 的解决方案,以便管理人员能够实时查看数据,并根据了解细节而不是一般观察和历史数据做出决策。
解决方案
Illes 的执行团队采用 Pivotal CRM 和 Ross ERP 来管理财务并制定 KPI,这样管理人员就可以实时查看数据,并根据了解的细节而不是一般观察和历史数据做出决策。该公司实施了带有数据收集模块的 Ross ERP 来提高效率,并实施了 Pivotal CRM 来管理其供应商池。该解决方案为公司提供了必要的工具来简化其运营并改进其决策流程。
运营影响
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