技术
- 基础设施即服务 (IaaS) - 云计算
- 网络与连接 - 网络管理和分析软件
适用行业
- 城市与自治市
- 教育
用例
- 行为与情绪追踪
- 智慧城市运营
服务
- 系统集成
关于客户
迪凯特城市学校是位于阿拉巴马州北部的一个学区。多年来,该地区的网络发生了重大变化,从互连 ISDN 过渡到光纤,并融入了各种新技术,例如思科交换机和 Aruba 企业网络软件。该学区的 IT 团队负责监控整个学区的 26 个设施,包括 970 多个接入点。该网络主要由虚拟服务器和少量物理服务器组成。该团队目前正致力于将网络升级到戴尔超融合系统。
挑战
迪凯特城市学校是阿拉巴马州北部的一个学区,多年来经历了重大的网络变化。最初,该学区无法深入了解其网络的状况,只能依靠电话和纸质工单来管理问题。 2003年,他们开始使用Intermapper执行简单的网络监控任务,例如检查核心服务的状态。然而,随着网络的发展和发展,从互连 ISDN 过渡到光纤,并结合 Cisco 交换机和 Aruba 企业网络软件,更全面的网络监控的需求变得显而易见。 IT 团队的任务是监控整个地区的 26 个设施,并在完全定制的地图上绘制了 970 多个接入点。该网络主要由虚拟服务器组成,需要持续监控并快速响应问题。在 Intermapper 出现之前,解决问题是一个反应过程,需要亲自访问服务器位置来识别和修复问题。
解决方案
Intermapper 是 Fortra 的网络监控解决方案,提供迪凯特城市学校所需的全面网络可见性。该软件允许 IT 团队监控整个学校的带宽使用情况,确保没有一个位置消耗过多。随着网络基础设施的发展,Intermapper 能够适应和监控新的设备和软件。该软件的实时网络映射功能使团队能够快速定位和解决问题,减少停机时间并提高效率。出现问题时,自定义警报会立即通知团队,从而能够主动解决问题。 Intermapper 远程访问还允许团队从任何地方监控网络的运行状况,从而有效地增加人力。随着网络不断发展,戴尔超融合系统的升级正在进行中,Intermapper 仍然是网络优化和监控的重要工具。
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