技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 金融与保险
- 医疗保健和医院
适用功能
- 产品研发
- 销售与市场营销
用例
- 库存管理
- 基于使用的保险
服务
- 系统集成
- 培训
关于客户
UNITECO 是一家专门从事专业民事责任的顶级保险经纪公司。拥有50年经验,跻身全国券商10强、行业50强。 UNITECO 与偿付能力强的公司合作,为健康专业人士提供广泛的个性化和专属保险。该公司于 2014 年开始在厄瓜多尔进行国际扩张,为那里的医疗专业人员提供经验和专业知识。 UNITECO 在西班牙设有 15 个办事处和超过 120,000 份有效保单,直接为西班牙医疗保健专业人员提供服务。
挑战
UNITECO 是西班牙领先的保险经纪公司,其运营面临着重大挑战。该公司严重依赖 ERP 解决方案 Visual Seg,该解决方案未与任何流程方法集成,导致缺乏自动化。这导致需要手动输入大量数据和信息,从而导致错误、错误信息、文档丢失以及程序的严重延误。缺乏标准化的流程或渠道来监控整个流程以及各个办公室之间工作方法的差异增加了复杂性。该公司的主要要求是集中信息并轻松访问数据,无需投入不必要的时间即可实现高效工作,并将精力集中在工作中最有价值的部分。
解决方案
UNITECO 在评估各种 BPM 解决方案后选择了 AuraQuantic iBPMS 数字平台。该平台因其优势和功能而被选中,包括将战略与主要目标相结合、设计以客户为导向的流程以及推动持续改进。该平台还提供语言兼容性、时区调整以及西班牙的支持服务可用性,这对于 UNITECO 的目标市场至关重要。该平台的实施对公司来说是一个重大变化,因为它需要从手动程序转变为面向流程的方法。 UNITECO 还将电子签名与 AuraQuantic 集成,减少了 100% 的纸张使用量,从而显着降低了成本。该公司还将其 Visual Seg ERP 与 AuraQuantic 集成,促进了公司流程中使用的数据集成。
运营影响
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