废弃物管理的数字化转型：Entsorgungsservice Meindl 案例研究
公司规模
Mid-size Company
地区
- Europe
国家
- Germany
产品
- DocuWare document management system
- ConWin waste management software
技术栈
- Document Management System
- Waste Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 回收与废物管理
适用功能
- 物流运输
- 采购
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
- 软件设计与工程服务
关于客户
Entsorgungsservice Meindl 是德国雷根斯堡地区领先的垃圾清理和回收服务提供商。该公司为市政当局、工业/商业公司和个人提供服务，他们欣赏 Meindl 提供的快速可靠的运输和处置服务。作为一家创新且具有环保意识的公司，Meindl 的目标是尽可能高效、现代和可持续地组织所有运营流程。为了实现这一目标并遵守严格的法律准则，该公司管理每个处置订单的大量文件。该公司拥有约 250 名员工。
挑战
Entsorgungsservice Meindl 是德国一家领先的废物清除和回收服务提供商，它面临着管理大量文件以满足严格法律准则的挑战。对于每个处置订单，所有过渡文件和随附文件都必须以审计防篡改的方式归档。除此之外，他们还必须管理常见的发票和交货单。所有这些文件的处理涉及大量手动工作，每天最多有八名员工参与文件分类和归档。如果需要单个文件用于信息目的，则必须从文件夹和文件柜中检索它们。这导致他们决定通过引入文档管理系统 (DMS) 来数字化流程并实现快速访问文档。
解决方案
为了使流程数字化并实现快速访问文档，Entsorgungsservice Meindl 引入了 DocuWare 文档管理系统 (DMS)。DMS 与其行业特定的 ConWin 废物管理软件集成。如今，大约有 40 名来自其管理团队的员工可以访问他们的中央文档库。所有订单文档的数字化是最重要的应用。为此，Meindl 为每个订单创建一份数字交货单，作为后续开票的基础。订单在现场处理后，司机将完成情况以数字方式传送给调度部门，然后将相关的处置文件传送给管理部门。在那里，它们被扫描、由 DocuWare 编制索引并归档。根据收集到的文档，计费员工随后在 ConWin 软件中生成客户发票，这些发票也会被归档。每个月末，该解决方案会自动通过电子邮件向所有客户发送发票。
运营影响
数量效益
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