技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
- 维护
用例
- 最后一英里交付
服务
- 系统集成
关于客户
该客户是英国最大的鞋类制造商之一,每年向世界各地的购物者运送超过 150 万件鞋类产品。在过去 12 个月中,90% 的新客户是通过数字渠道获得的。该公司的使命是转型为数字驱动型企业,摆脱传统的“通过目录销售”D2C 文化。他们的目标是扩大国际影响力,并计划扩展到欧洲和美国。
挑战
该鞋类品牌是英国最大的制造商之一,在寻求成为数字驱动型企业的过程中面临着多项挑战。该公司传统的“通过目录销售”D2C 文化被证明是数字时代的障碍。由于复杂的规则和不断变化的需求,不同运营商集成的维护和开发成本高昂且资源密集。该公司缺乏必要的基础设施来调整或改变以应对季节性高峰和低谷、消费者行为的变化和行业颠覆。这使得零售商很难调整运营以满足客户承诺并扩大业务以实现增长。此外,团队对承运人实时活动的了解有限,通常依赖第三方系统中的历史数据,因此很难监控交付绩效。
解决方案
该鞋类品牌与 Sorted 合作克服了这些挑战。 Sorted 使零售商能够通过单一集成访问多个运营商,使他们能够快速切换服务或添加新的送货路线,而不会影响客户承诺。 Sorted 提供的用户友好型仪表板使零售商能够将所有交付见解集中在一个地方,从而更轻松地监控绩效。入职流程很顺利,使零售商能够灵活地使用运营商服务,并使用更灵活的技术轻松地与其他平台集成。这消除了依赖运营商进行更改或承担维护多个集成的高成本的需要。此外,Sorted 的解决方案还提高了零售商的报告能力,使他们能够更好地找出如何更快地改进和更好地服务客户的方法。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”