技术
- 分析与建模 - 机器学习
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
- 零售
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 租赁金融自动化
服务
- 系统集成
关于客户
Crêpeaffaire 是一家颇受欢迎的可丽饼连锁店,于 2004 年在伦敦开始其业务。从那时起,它已将其业务扩展到从布莱顿到纽卡斯尔的各个地点,甚至在国际上扩展到荷兰和科威特。该公司提供在顾客面前新鲜制作的薄饼,满足他们一天中任何时间的渴望。 Crêpeaffaire 的舒适咖啡馆不仅仅是一家可丽饼店,还成为煎饼爱好者的最爱去处,一年四季都可以享用煎饼。公司发展迅速,在国内外开设新店。
挑战
Crêpeaffaire 是一家快速扩张的可丽饼连锁店,在管理不断增长的员工队伍和扩大营业地点方面面临着挑战。他们之前使用的软件无法有效履行运营职责,也无法提高员工敬业度和客户服务。该团队缺乏对业务关键方面的了解,例如销售和劳动力成本、员工绩效和库存。他们热衷于寻找更多的增长机会,并意识到更深入地了解他们的销售和劳动力成本将大有裨益。人事经理 Marta 承认,由于团队的成长和地点的扩张,员工的整体管理变得越来越困难。
解决方案
Crêpeaffaire 采用了 Bizimply(一种劳动力管理软件)来管理其不断壮大的团队并保持较低的劳动力成本。该软件使他们能够进行更多监督并有效地制定每周计划。他们现在可以区分不同头寸的成本,并在一天和一周内更清楚地了解关键头寸。 Bizimply 还改进了他们的报告流程,使他们能够运行有关文档到期和合规性的报告。 Bizimply 和 Tenzo 共同设计了一个更适合 Crêpeaffaire 需求的集成。这种集成使运营经理 Magda 和她的团队能够做出更快、更明智的业务决策。财务经理 Hamish 和他的团队获得了更深入的财务报告见解,使 Crêpeaffaire 能够更快地做出决策并扩大企业和特许经营领域的业务。
运营影响
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