公司规模
SME
地区
- America
国家
- Canada
产品
- Fidelio
技术栈
- E-commerce platform
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 销售与市场营销
用例
- 库存管理
服务
- 系统集成
关于客户
Distam 是一家专门分销紧固件和拖车零件的公司。由于流程组织不善、缺乏控制以及市场份额损失,该公司濒临破产。该公司位于布歇维尔,自 2004 年开始营业。该公司收入为 1000 万美元,拥有 15 名员工。2008 年,一个新的管理团队接管了业务并开始实施变革以挽救公司。
挑战
Distam 是一家从事紧固件和拖车零件分销行业的公司,濒临破产。该公司的流程混乱,缺乏足够的控制,并且市场份额正在下降。一个新的管理团队接管了业务,并意识到交易电子商务门户对于公司的生存至关重要。此外,库存管理系统需要彻底改革,以确保更好的盈利能力。
解决方案
解决 Distam 挑战的方案是实施 Fidelio 系统。这涉及根据行业最佳实践重新设计公司的流程。该解决方案的一个关键组成部分是将交易电子商务平台与产品搜索引擎集成。这使客户能够轻松地在线查找和购买产品,从而减少了电话和手动交易的需要。该系统还提供了通过电子商务平台查阅客户交易历史记录的功能,为业务分析和决策提供了宝贵的数据。Fidelio 系统是根据 Distam 的特定需求定制的,确保与现有流程无缝集成。
运营影响
数量效益
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