DIY Home Center’s Art of Renovation Meets Fully Connected Shipping
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- NetSuite ERP
- 3G Pacejet Shipping
技术栈
- ERP
- Shipping Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 网络与连接 - 网关
适用行业
- 零售
- 电子商务
适用功能
- 物流运输
- 仓库和库存管理
用例
- 供应链可见性(SCV)
- 仓库自动化
服务
- 系统集成
关于客户
DIY Home Center, established in 2004, is a prominent online vendor specializing in parts and hardware for decks and homes. The company caters to both professional builders and everyday handymen, providing building, deck, and garden supplies to transform houses into homes. With a focus on renovation projects, DIY Home Center has positioned itself as a key player in the distribution industry. The company operates an e-commerce platform, handling approximately 1,000 shipments daily. Their operations are primarily based in the United States, where they ship products using major carriers like UPS, FedEx, and USPS. DIY Home Center's commitment to efficiency and customer satisfaction drives their continuous search for innovative solutions to enhance their shipping and operational processes.
挑战
DIY Home Center, a company founded in 2004, aimed to be the leading online vendor for parts and hardware for decks and homes. They faced challenges in managing their shipping operations efficiently due to the use of multiple systems and portals. With around 1,000 shipments daily, they needed a solution to streamline their operations and provide transparency in shipping to customers across the United States. The existing setup required their warehouse team to log into multiple systems, making it difficult to maintain a balanced workflow. Additionally, shipping was their second biggest cost center, with over half a million dollars spent annually, necessitating a cost-effective solution.
解决方案
To address their challenges, DIY Home Center adopted NetSuite as their ERP solution, which provided a unified platform for their operations. However, they needed a more efficient shipping solution than the standard NetSuite Shipping. This led them to implement 3G Pacejet Shipping, which integrated seamlessly with their ERP system. The integration allowed DIY Home Center to consolidate their shipping data and workflow into a single system, eliminating the need for multiple logins and reducing workflow steps. The 'Shipping Station' feature of Pacejet provided a simplified view of all necessary information for warehouse team members, streamlining their process and reducing bottlenecks. This integration not only improved their operational efficiency but also resulted in significant cost savings by automating and optimizing their shipping processes.
运营影响
数量效益
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