公司规模
SME
地区
- Europe
国家
- Germany
产品
- DocuWare
- ADDISON software
- FILAKS.PLUS
技术栈
- DMS
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 运输
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
- 培训
关于客户
EBB Truck Center 是商用车领域的专家,成立于 2004 年。该公司的业务领域涵盖商用车销售、服务、维修和专业车辆制造。EBB Truck Center 在三个地点开展业务,并拥有众多服务合作伙伴。该公司使用自己的编程和 ADDISON 软件进行财务和会计,以满足其运营的特定要求。他们自 2017 年以来一直在使用 DocuWare,选择它是因为它的适应性、可扩展性和 DMS 提供商的专业知识。
挑战
EBB Truck Center 是一家商用车领域的专家,其会计流程面临挑战。该公司的架构分散,拥有多家分支机构,这意味着收据经常在运输途中耗费数天时间,有时甚至会丢失。这导致收到的发票处理延迟且效率低下。该公司还希望将整个销售流程数字化,因为销售流程通常伴随着 100 多页的文件和记录。这些文件和记录以前收集在 30 个活页夹中,使流程繁琐且耗时。
解决方案
EBB Truck Center 实施了 DocuWare 来数字化其传入发票。该公司将 DocuWare 集成到其现有的 ADDISON 和 FILAKS.PLUS 软件中,这些软件专为汽车和商用车行业设计。该公司开发了工作流程,为各种情况映射传入发票的处理路径。这些工作流程非常复杂,最多有 50 个查询和分支。例如,有些工作流程将传入发票设置为回收状态,并自动使用 ERP 系统检查是否存在合适的采购订单。该公司还计划数字化整个销售流程,从一开始就将其作为销售流程的一部分进行数字化设置。
运营影响
数量效益
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