艾默生与 Domo 合作为易腐烂品供应链提供动力
公司规模
Large Corporate
国家
- United States
产品
- Domo Everywhere
技术栈
- IoT sensors
- ERP
- Marketing automation system
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 食品与饮料
- 药品
适用功能
- 物流运输
- 质量保证
用例
- 实时定位系统 (RTLS)
- 远程资产管理
- 供应链可见性(SCV)
服务
- 数据科学服务
关于客户
Emerson 是一家营收达 170 亿美元的制造公司。该公司的冷链业务帮助从乳制品到便利店再到制药厂等各种企业为易腐产品保持理想的温度。这是通过确保这些产品在整个供应链中保持所需的温度来实现的。Emerson 在整个全球易腐产品供应链中使用实时可追溯性，以确保冰淇淋等产品在从实验室到药房的途中保持稳定、食品安全和关键疫苗的有效性。该公司使用 Domo 来捕获其技术创建的数据，以确保其产品以最佳性能运行。Domo Everywhere 允许 Emerson 将这些数据分享给客户，以便他们可以自己跟踪和验证整个供应链的温度。
挑战
艾默生的冷链业务不仅可以帮助乳品厂、便利店和制药厂等企业将易腐产品保持在理想温度，还可以确保这些产品在整个供应链中都保持该温度。全球易腐产品供应链的实时可追溯性可确保您的冰淇淋在从实验室到药房的途中保持稳定、食品安全以及关键疫苗的有效性。艾默生依靠 Domo 来捕获其技术产生的数据，以确保其产品以最佳性能运行。此外，Domo Everywhere 让艾默生将这些数据分享给客户，以便他们自己跟踪和验证整个供应链的温度。仪表板将原始数据转化为客户可以用来做出决策的易于理解的见解。
解决方案
Emerson 使用 Domo 实现自助分析，以便其内部员工能够更好地了解其产品的使用情况。该公司还使用 Domo 管理其关键业务和运营数据。例如，营销团队使用 Domo 来跟踪其营销支出如何影响业务绩效。Emerson 将 Domo 连接到其营销自动化系统、ERP、内容集中平台和社交媒体平台。这让营销团队能够跟踪和优化他们的沟通方式和地点，以便他们能够专注于最有效的内容和渠道。除了使用 Domo 为客户提供更多洞察之外，Emerson 还利用其在 Domo 中收集的数据更智能地服务客户，最终改善客户体验并使其发展客户关系。
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