用例
- 时间敏感网络
关于客户
Ezi-Flo Group 是一家位于澳大利亚维多利亚州的屋顶公司。该公司已运营多年,史蒂夫·卢佐 (Steve Luczo) 在过去两年半中担任商务经理。 Steve 的背景是钣金加工,在屋顶行业工作了十八年。他负责管理吉朗和冲浪海岸及其周边地区屋顶项目的日常运营。在实施 Fergus 之前,Ezi-Flo 由于使用多个互不相关的作业管理程序而面临运营效率低下的问题。
挑战
Ezi-Flo Group 是一家位于澳大利亚维多利亚州的屋顶公司,由于使用多个互不相关的作业管理程序,导致运营效率低下。该流程从 Microsoft Word 中的报价开始,一旦被接受,报价就会被输入到“自制的现场工作电子表格”中。图纸和平面图是在 Roof Wizard CAD 程序中创建的,并打印出来以供现场参考。工作完成后,发票是从 MYOB 手动发送的。该工作流程被描述为笨拙且低效。此外,由于缺乏实时日历,该公司在管理团队方面面临挑战,这使得组织人员并将他们带到各自的地点成为一项耗时的任务。
解决方案
为了简化运营,Ezi-Flo 决定将整个流程数字化,以实现无纸化。在对不同的解决方案进行了广泛的研究,甚至考虑开发定制程序后,他们发现了 Fergus,这是一个可以满足他们所有需求的数字解决方案。他们设定了在四个星期内实施 Fergus 的目标,而他们仅用了 15 天就完成了这项任务。借助 Fergus,Ezi-Flo 能够将所有工作信息整合到一处,从而提高整个业务的透明度。所有工作都在 Fergus 日历中安排,使每个人都可以访问他们所需的信息,无论是在办公室还是在现场。商务经理 Steve 特别欣赏 Fergus 开具发票的便捷性。
运营影响
数量效益
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