FELLERS Case Study
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- NetSuite
- ShipHawk
- Shopify
技术栈
- ERP
- eCommerce
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 物流运输
- 仓库和库存管理
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
Fellers was established in Tulsa, Oklahoma, in 1986 by Frank Fellers as a humble print shop dedicated to delivering the best in speed, service and selection to its customers. As the industry grew and evolved, Fellers began providing vinyl to print shops and is now one of the nation’s leading distributors of signs and graphics films, color change vinyl and wrap supplies. The company was acquired by American Pacific Group (APG) in 2022 and operates 40 warehouses across the US. It also manages CheetahWrap, a private label with an active eCommerce business.
挑战
APG acquired Fellers, Interwest Distribution and DigiCut within a matter of months to establish a full-service signs and graphics wholesale distribution organization that would provide everything from premium vinyl and paint protection film to the software needed to cut them. Each business brought unique strengths and capabilities to the partnership, but leadership recognized that utilizing each of the business’ disparate systems wasn’t going to work and as a result, a unified approach with an ERP and fulfillment solution across all brands was required. The company initiated a search for a shipping solution within the NetSuite ecosystem after selecting NetSuite as its ERP. The ideal solution needed to integrate with NetSuite, enable a quick, easy and accurate shipping experience and have the ability to support Fellers’ 40 warehouses out of the box.
解决方案
Since going live with ShipHawk, Fellers has achieved 95% on-time delivery and saves dozens of hours in labor every month. The time required to prepare an order for shipment has declined from one minute to 10 seconds, translating to a labor savings and shipment processing time reduction of 6X. Fellers also integrated ShipHawk with Shopify to support its CheetahWrap private label commerce site and the results have been transformational. Customers can compare shipping rates in real-time and, once confirmed, the order is automatically sent to NetSuite and ShipHawk for fulfillment.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
