适合用途的流程为医院带来巨大推动
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- FlowForma Process Automation
技术栈
- No code Digital Process Automation
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 医疗保健和医院
适用功能
- 人力资源
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
服务
- 软件设计与工程服务
关于客户
布莱克浦教学医院 (BTH) NHS 基金会信托是一家医疗保健提供商，为英格兰北部兰开夏郡和南坎布里亚郡的城镇提供一系列急诊和社区医疗服务。该组织由高度分散的部门和多个流程组成，这对参与管理的 8,000 名 NHS 员工构成了重大的管理挑战。这些部门中的许多部门都有定制流程，这些流程依赖于纸质记录、电子邮件或电话，导致频繁出现延误和效率低下。当新员工必须熟悉日常和每月任务时，这些流程的复杂性通常会增加。
挑战
布莱克浦教学医院 (BTH) NHS 基金会信托为英格兰北部兰开夏郡和南坎布里亚郡的城镇提供一系列急诊和社区医疗服务。高度分散的部门和多种流程的组合对参与管理的 8,000 名 NHS 员工构成了巨大的管理挑战。许多部门都有定制流程，这些流程依赖于纸质记录、电子邮件或电话，导致经常出现延误，尤其是当新员工必须熟悉各种日常和每月任务时。他们决定使用无代码流程自动化解决方案将业务流程转移到线上。
解决方案
FlowForma 流程自动化被选为满足 BTH 要求的理想解决方案。BTH 团队很快就喜欢上了 FlowForma 流程自动化，因为它能够处理各种流程。易用性和适应性使其在医院中得到广泛采用。迄今为止，在前 12 个月内，已有 55 个流程实现自动化。一方面是要求简单的表格，这些表格可以在几个小时内创建和部署，例如住宿申请和提出关注表格。另一方面，开发了更复杂的流程，例如经过五个部门的 ESR（电子员工记录）分配变更表格。
运营影响
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