Gastaldi Group 利用 DocuWare 实现数字化转型
公司规模
SME
地区
- Europe
国家
- Italy
产品
- DocuWare
技术栈
- Cloud-based DMS
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
- Cost Savings
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 远程协作
- 监管合规监控
服务
- 云规划/设计/实施服务
关于客户
Gastaldi 集团是一家拥有百年历史的意大利公司，提供从物流到旅游再到房地产管理等广泛的服务。集团旗下的 Gastaldi International 专门从事索赔管理咨询。该公司拥有约 30 名员工，为运输和航运行业的保险公司和再保险公司提供特定服务。该公司在热那亚、那不勒斯和米兰设有办事处。所有咨询服务均基于其员工在客户现场收集和处理的信息。
挑战
Gastaldi International 隶属于 Gastaldi 集团，专门为运输和航运行业的保险公司和再保险公司提供理赔管理咨询服务。该公司依靠数字文档管理系统 (DMS) 开展业务。然而，旧系统无法满足其所有功能和组织要求。新冠疫情的爆发凸显了该系统的不足之处，尤其是在从家庭办公室等远程位置访问文档方面。该公司需要一种易于使用的现代化解决方案，允许远程灵活管理文档和流程，并保持高水平的信息安全。
解决方案
Gastaldi International 决定用更现代的解决方案（基于云的 DocuWare 解决方案）取代旧系统。选择该解决方案主要是因为它简单且功能全面。DocuWare 现在直接与公司的索赔数据库集成，将 Gastaldi International 业务所依据的所有信息存储在电子档案中。复杂的权限系统确保只有授权用户才能访问敏感的客户数据。DocuWare 解决方案还控制公司内部大量基于文档的工作流程，例如部门间审批流程。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
