适用行业
- 包装
- 零售
适用功能
- 销售与市场营销
用例
- 库存管理
- 人员跟踪与监控
服务
- 系统集成
- 培训
关于客户
Gemini People 是一家拥有 60 多名员工的招聘公司,专注于广告、创意、数字、时尚和营销领域。这家屡获殊荣的机构帮助客户在广告、品牌、设计、包装、创意、数字、奢侈品时尚与零售、营销、非营利、公关和技术等各个领域寻找最佳候选人。 Gemini People 的客户包括 Havas Helia、Oliver Marketing、Tag Worldwide、Live & Breathe、GSK 和 Louis Vuitton。该公司成立于 2011 年,并在最初几年经历了快速增长,因此需要强大的 CRM 系统来有效管理其运营。
挑战
Gemini People 是一家专门从事广告、创意、数字、时尚和营销的招聘公司,在管理其快速增长方面面临着重大挑战。尽管取得了初步成功,该公司缺乏必要的系统和技术来维持其增长。由于缺乏通用的 CRM 或申请人跟踪系统,员工很难管理客户和候选人数据。该公司还需要一个可以处理数据量大的简历的系统,因为他们服务的媒体和创意产业经常有申请人拥有非标准简历。数据管理不力导致劳动力和交付缺口,使公司面临财务风险。该公司需要一个能够帮助其员工管理客户并支持业务快速增长的系统。
解决方案
为了寻找解决方案,Gemini People 的管理团队确定了新软件的几个要求。他们需要一种移动、基于云、用户友好、可定制且价格实惠的解决方案。在考虑了多种选择之后,他们选择了 Bullhorn 真正的云软件即服务 (SaaS) 解决方案。 Bullhorn 的软件受到现有客户的强烈推荐,并且可以根据 Gemini People 的需求进行专门定制。该公司与 Bullhorn 的英国支持团队密切合作,确保无缝过渡到新的 CRM。实施过程包括 IT 支持会议、数据映射、系统配置、系统测试以及用户和管理培训。新的 CRM 使 Gemini People 能够简化其活动并极大地改进其客户和候选人关系管理。
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