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CrowdStrike > 实例探究 > Global Company Reduces Annual Incident Remediations by Over 96% with CrowdStrike Managed Detection and Response

Global Company Reduces Annual Incident Remediations by Over 96% with CrowdStrike Managed Detection and Response

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公司规模
Large Corporate
地区
  • Middle East
  • Africa
  • Asia
国家
  • United Arab Emirates
产品
  • CrowdStrike Falcon Complete
  • CrowdStrike Falcon OverWatch
  • CrowdStrike Falcon
技术栈
  • Cloud-native platform
  • Endpoint security
  • Managed detection and response
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 网络安全和隐私 - 端点安全
  • 网络安全和隐私 - 安全合规
适用行业
  • 零售
适用功能
  • 商业运营
用例
  • 入侵检测系统
服务
  • 网络安全服务
  • 系统集成
关于客户
GMG is a global retailer, distributor, and manufacturer of sporting goods, food, and health products, founded in 1977. The company markets 120 brands across 12 countries and operates over 500 retail stores in the Middle East, North Africa, and Asia, along with an ecommerce website. GMG has undergone a rebranding and digital transformation to enhance operations, drive growth, and improve customer experience. As a prominent brand in the Gulf region, GMG has become a target for cyberattacks, necessitating robust security measures to protect customer and user data.
挑战
GMG, a global retailer and manufacturer, faced a significant increase in cyberattacks as a result of its rebranding and digital transformation efforts. The company was using outdated antivirus tools that were insufficient to protect against sophisticated modern threats. GMG's IT team was overwhelmed with up to 10,000 incidents a month, and the existing security measures were not capturing every incident. The company needed a solution that could provide better intelligence and automated threat detection to protect critical customer and user data.
解决方案
GMG selected CrowdStrike Falcon Complete MDR to transform its global security operations. This solution combines CrowdStrike's endpoint security modules with skilled security analysts for 24/7 monitoring, configuration, and full-cycle detection and response. The deployment covered 3,500 endpoints, including laptops, desktops, servers, and retail point-of-sale devices. The lightweight CrowdStrike Falcon agent was a key factor in the decision, as it does not overload endpoints. GMG plans to extend the deployment to an additional 1,500 endpoints. The partnership with CrowdStrike has been seamless, with instant support and service.
运营影响
  • Eliminated user system downtime, improving productivity significantly.
  • Created significant ROI for the business by protecting sensitive data and brand reputation.
  • The deployment process was simple and required minimal involvement from GMG engineers.
  • CrowdStrike's lightweight agent does not strain or slow down GMG's machines, unlike previous antivirus products.
数量效益
  • Reduced incident remediations by more than 96% annually.
  • Threat investigations are usually closed within 12 hours instead of 3-5 days.

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