技术
- 基础设施即服务 (IaaS) - 云计算
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 医疗保健和医院
适用功能
- 物流运输
- 采购
用例
- 施工管理
- 基础设施检查
关于客户
Halodoc 是一家总部位于印度尼西亚的医疗保健公司,成立于 2016 年。该公司的成立是为了解决印度尼西亚这个人口超过 2.7 亿的国家医生严重短缺的问题。 Halodoc 的健康技术平台将数百万患者与有执照的医生、医院、药房、保险提供商和实验室连接在一个平台上。该平台提供一系列服务,包括通过聊天、语音或视频进行的 24/7 医生远程咨询、处方、医疗购买和交付以及家庭实验室服务。该公司的创新技术、灵活的性质和以患者为中心的方法使其成为印度尼西亚医疗保健行业的关键参与者。
挑战
总部位于印度尼西亚的医疗保健公司 Halodoc 成立于 2016 年,旨在解决印度尼西亚的一个重大问题:该国超过 2.7 亿的人口严重缺乏医生。全国各地医生分布不均,进一步加剧了医疗保健专业人员的短缺。 Halodoc 的健康技术平台旨在通过移动或网络应用程序访问的单一平台将患者与有执照的医生、医院、药房、保险提供商和实验室联系起来,从而弥合这一差距。然而,COVID-19 大流行导致对虚拟医疗服务的需求空前激增。技术团队面临着提供最佳客户体验、高正常运行时间和可靠性的挑战,同时管理增加的系统负载。
解决方案
Halodoc 采用基于云的软件分析服务提供商 New Relic 来增强平台可靠性支持。该公司已使用 New Relic 六年多,自 2020 年以来增加了其采用率。借助 New Relic 仪表板和分布式跟踪的端到端可见性,Halodoc 可以根据 KPI 跟踪其性能并优化其基础设施使用。 New Relic 中提供的自定义功能对 Halodoc 特别有利,允许该公司利用自定义报告来分析历史性能数据。实时和历史洞察有助于定期分析过去的性能、负载和吞吐量,以了解当前和未来的容量需求。此外,Halodoc 通过 New Relic 完成了 DevOps 转型,获得了更快的速度并实现了持续交付。该公司计划将来通过 New Relic 日志管理来整合其日志。
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